team invitation email
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Hi,
I have configured email notification in my system. However when I add a team member into a project area as a member. It sends an invitation mail and gives a message that mail sent successfully. However the user doesent gets any mail and when I checked the log file, it gives the following message: CRJAZ1999e The email message contains some invalid recipients. The email was send successfully to the valid recipients but the following are invalid: naveenchandani@gmail.com The email id mentioned above is a valid one and it also doesen't sends any email notification when i assign a workitem to that user. Please suggest. |
3 answers
![]() Just a short idea:
have you tried to add gmail.com into the "Whitelist (Outbound)" in Server Administration? Within jts/admin as well as in ccm/admin |
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Can you please file a defect against Jazz Foundation project at https://jazz.net/mystuff/#tab=ua. At least, the message should not tell you the mail has been sent successfully but actually not.
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Hi Naveen,
Could you try sending e-mail using mail client from user who is modifying work item to naveenchandani@gmail.com ?
Also what kind of user authentication you use on the server (ldap or Tomcat)?
The mail was send successfully from mail client to naveenchandani@gmail.com.
User Authetication system being used is a Jazz user administration system.