team invitation email
Hi,
I have configured email notification in my system. However when I add a team member into a project area as a member. It sends an invitation mail and gives a message that mail sent successfully. However the user doesent gets any mail and when I checked the log file, it gives the following message:
CRJAZ1999e The email message contains some invalid recipients. The email was send successfully to the valid recipients but the following are invalid: naveenchandani@gmail.com
The email id mentioned above is a valid one and it also doesen't sends any email notification when i assign a workitem to that user. Please suggest.
I have configured email notification in my system. However when I add a team member into a project area as a member. It sends an invitation mail and gives a message that mail sent successfully. However the user doesent gets any mail and when I checked the log file, it gives the following message:
CRJAZ1999e The email message contains some invalid recipients. The email was send successfully to the valid recipients but the following are invalid: naveenchandani@gmail.com
The email id mentioned above is a valid one and it also doesen't sends any email notification when i assign a workitem to that user. Please suggest.
3 answers
Hi Naveen,
Looking at the error it seems that the mail went to some recipients successfully but was not successful for your gmail id. I would probably consider checking the mail server logs on why the message was not delivered to this particular recipient. It is quite possible that the applications are receiving this error from the mail server itself.
Looking at the error it seems that the mail went to some recipients successfully but was not successful for your gmail id. I would probably consider checking the mail server logs on why the message was not delivered to this particular recipient. It is quite possible that the applications are receiving this error from the mail server itself.
Can you please file a defect against Jazz Foundation project at https://jazz.net/mystuff/#tab=ua. At least, the message should not tell you the mail has been sent successfully but actually not.
Comments
Krzysztof Kaźmierczyk
Apr 10 '13, 6:37 a.m.Hi Naveen,
Could you try sending e-mail using mail client from user who is modifying work item to naveenchandani@gmail.com ?
Also what kind of user authentication you use on the server (ldap or Tomcat)?
Naveen Chandani
Apr 10 '13, 7:15 a.m.The mail was send successfully from mail client to naveenchandani@gmail.com.
User Authetication system being used is a Jazz user administration system.