How do i configure what attributes are included in emails?
When emails get sent from RTC, it includes a set of attributes of the work item (for example to the subscribers when something is changed). Can we configure what fields/attributes are included in the emails? I have been asked to include the defect Severity in all Defect emails from RTC.
Susan
Susan
Accepted answer
2 other answers
If you are with v401,
Open the Project Area in Web UI > Mail Templates has provision to customize the mail content
- Approvals
- Messages At me
- Work Item Change Notification
to refer to an attribute it uses the syntax : ${workItem.<attributename>}
for example
to refer to the project area, <attributename> in the above would be replaced with projectArea to form : ${workItem.projectArea}
for severity, I would give a try with ${workItem.severity}
Open the Project Area in Web UI > Mail Templates has provision to customize the mail content
- Approvals
- Messages At me
- Work Item Change Notification
to refer to an attribute it uses the syntax : ${workItem.<attributename>}
for example
to refer to the project area, <attributename> in the above would be replaced with projectArea to form : ${workItem.projectArea}
for severity, I would give a try with ${workItem.severity}
@susan In v4.0 you can configure it using the Process template.
Some good examples are : https://jazz.net/library/article/957
Email variables: https://jazz.net/wiki/bin/view/Main/EmailTemplates#Variable_Types
{$workitem.severity} should give you the severity of the workitem
Some good examples are : https://jazz.net/library/article/957
Email variables: https://jazz.net/wiki/bin/view/Main/EmailTemplates#Variable_Types
{$workitem.severity} should give you the severity of the workitem