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question asked: Mar 11 '13, 3:26 p.m.
question was seen: 4,617 times
last updated: Mar 12 '13, 12:00 p.m.

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Why can't user access rqm but can access rtc?

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Peter Osborne (29●2●17●19) | asked Mar 11 '13, 3:26 p.m.
I have assigned user to both project areas.  I have assigned roles and have assigned rqm license.
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Lauren Hayward Schaefer commented Mar 12 '13, 7:13 a.m.
JAZZ DEVELOPER

Hi Peter,
What error message is the user getting?

Peter Osborne commented Mar 12 '13, 9:02 a.m.

Here is the message...

message

Lauren Hayward Schaefer commented Mar 12 '13, 9:07 a.m.
JAZZ DEVELOPER

I would recommend first double checking the user is a member of the project with a process role assigned.  Then check https://jazz.net/forum/questions/45609/rqm-user-rolepermissions-problem, which has some suggestions.

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Peter Osborne (29●2●17●19) | answered Mar 12 '13, 12:00 p.m.
I changes access setting in project area from "everyone" to "Project Heirarchy" now it works.  Go figure...

setting

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