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Why can't user access rqm but can access rtc?

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Peter Osborne
(29●2●17●19) Mar 11 '13, 3:26 p.m.
I have assigned user to both project areas.  I have assigned roles and have assigned rqm license.

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Lauren Hayward Schaefer
JAZZ DEVELOPER Mar 12 '13, 7:13 a.m.

Hi Peter,
What error message is the user getting?

Peter Osborne
Mar 12 '13, 9:02 a.m.

Here is the message...

message

Lauren Hayward Schaefer
JAZZ DEVELOPER Mar 12 '13, 9:07 a.m.

I would recommend first double checking the user is a member of the project with a process role assigned.  Then check https://jazz.net/forum/questions/45609/rqm-user-rolepermissions-problem, which has some suggestions.

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Peter Osborne
(29●2●17●19) Mar 12 '13, 12:00 p.m.
I changes access setting in project area from "everyone" to "Project Heirarchy" now it works.  Go figure...

setting

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Question asked: Mar 11 '13, 3:26 p.m.

Question was seen: 4,820 times

Last updated: Mar 12 '13, 12:00 p.m.

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