Auomated Notification to group of users for a new request
2 answers
This has been discussed before. You can do this in a server side participant and use the mail service of the server. See https://jazz.net/library/article/1000 for how to start developing this kind of extensions. You might also want to look at http://rsjazz.wordpress.com/2013/02/28/setting-up-rational-team-concert-for-api-development/ and other posts in the blog for information about the API.