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question asked: Feb 21 '13, 3:32 a.m.
question was seen: 6,224 times
last updated: Jul 09 '13, 3:54 a.m.

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how to set empty value for user's attributes such as subscriber with CSV import

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ryosuke oka (179●9●46●48) | asked Feb 21 '13, 3:32 a.m.
retagged May 28 '13, 5:26 p.m. by Martha (Ruby) Andrews (3.0k●4●43●51)
I am trying to make an empty value for some users related attribute such as subscriber when we use CSV import from Eclipse client.

I know we can set "Unassigned" as a value for Owner or other attributes but my customer want to make it empty value rather than "Unassigned".

It is understandable that we can not make an empty value for owner or other attributes but when we create a new workitem, the subsciber's filed is empty.

It seems to be the import tool on Eclipse cached value and place old value if the value is empty on CSV files.
Is there any way to make subscriber empty rather than having "Unassigned"

Thank you!

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Stephanie Bagot (2.1k●1●5●13) | answered Jul 08 '13, 3:20 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Have you tried removing the subscriber field from the CSV? If it doesn't exist, it should import the work item without an associated subscriber.
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ryosuke oka commented Jul 09 '13, 3:54 a.m.

I actually did but it did not work.
I was told I have to insert "unassigned" instead of making a filed to blank. there seems to be change in design.

I should have updated this.
Thank you for your answer.

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