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question asked: Jan 31 '14, 6:06 a.m.
question was seen: 4,895 times
last updated: Jan 31 '14, 6:24 a.m.

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How do I get someone to look at a defect on jazz.net I added?

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Eddie Breeveld (61●1●25●30) | asked Jan 31 '14, 6:06 a.m.
edited Jan 31 '14, 6:19 a.m. by Krzysztof Kaźmierczyk (7.5k●4●80●103)
I added an RTC defect (https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=300155) but I have had no response.  How do I know that it is being checked?  Perhaps I have not added it properly?

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Krzysztof Kaźmierczyk (7.5k●4●80●103) | answered Jan 31 '14, 6:18 a.m.
Hi Eddie,
jazz.net developers are monitoring only their own components. I have set filled against which will increase the chance someone notices your issue. Usually the responsiveness is high.
Let us know if that helps.
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Eddie Breeveld commented Jan 31 '14, 6:24 a.m.

Thank you!

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