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Who is the "client" within ETL jobs which requires TLS V1.0 to run the job?


Guido Schneider (3.4k1385114) | asked Feb 20 '13, 1:09 p.m.
edited Feb 20 '13, 1:13 p.m.
Our corporate security requested to disable TLS V.1.0 on our Webservers so I disabled this within IHS httpd.conf on the port 443.
 
Jazz is working well on the UI. I have not seen any issue without TLS V1.0. Also the Eclipse Client is working without problems.
 
But this morning I recognized that most ETL jobs failed. I looked into the ETL log files and got the error:

ERROR e.repository.internal.LicenseRemoteSnapshotService  - javax.net.ssl.SSLHandshakeException: Server chose SSLv3, but that protocol version is not enabled or not supported by the client.
 
This message I get for all ETL Jobs except the “Star”. I also see this error every hour in the log. I changed now httpd.conf, enable TLSV1.0 again and restarted the HIS service. After this I’m able to run the Collector jobs.

Question: who is the client in this case, referenced in the error message? Can we enable somewhere the support of TLSV1.1 or higher for the ETL Jobs?

Full Log:

2013-02-18 01:17:05,968 [ jts: AsynchronousTaskRunner-2] ERROR e.repository.internal.LicenseRemoteSnapshotService  - javax.net.ssl.SSLHandshakeException: Server chose SSLv3, but that protocol version is not enabled or not supported by the client.
java.sql.SQLException: javax.net.ssl.SSLHandshakeException: Server chose SSLv3, but that protocol version is not enabled or not supported by the client.
        at com.ibm.rational.drivers.jdbc.xml.BaseRDSResultSet.fetchMoreData(BaseRDSResultSet.java:2101)
        at com.ibm.rational.drivers.jdbc.xml.BaseRDSResultSet.next(BaseRDSResultSet.java:1472)
        at com.ibm.team.datawarehouse.service.XdcResultSet.next(XdcResultSet.java:176)
        at com.ibm.team.datawarehouse.service.repository.internal.etlbuild.IntegralRangeCounter.execute(IntegralRangeCounter.java:75)
        at com.ibm.team.datawarehouse.service.repository.internal.LicenseRemoteSnapshotService.updateSnapshot(LicenseRemoteSnapshotService.java:67)
        at com.ibm.team.datawarehouse.service.etl.AbstractRemoteSnapshotService$1.run(AbstractRemoteSnapshotService.java:200)
        at com.ibm.team.datawarehouse.service.internal.RemoteDatabaseService$5.run(RemoteDatabaseService.java:254)
        at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:381)
        at com.ibm.team.datawarehouse.service.internal.RemoteDatabaseService.write(RemoteDatabaseService.java:244)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
        at $Proxy71.write(Unknown Source)
        at com.ibm.team.datawarehouse.service.internal.RemoteDataWarehouseProvider.write(RemoteDataWarehouseProvider.java:29)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
        at $Proxy532.write(Unknown Source)
        at com.ibm.team.datawarehouse.service.etl.AbstractRemoteSnapshotService.updateData(AbstractRemoteSnapshotService.java:195)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
        at $Proxy335.updateData(Unknown Source)
        at com.ibm.team.datawarehouse.service.AbstractSnapshotTask.run(AbstractSnapshotTask.java:88)
        at com.ibm.team.datawarehouse.service.AbstractExclusiveTask.runTask(AbstractExclusiveTask.java:38)
        at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:88)
        at sun.reflect.GeneratedMethodAccessor63.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
        at $Proxy336.executeTask(Unknown Source)
        at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:153)
        at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:116)
        at java.lang.Thread.run(Thread.java:772)
 

One answer



permanent link
Guido Schneider (3.4k1385114) | answered Mar 15 '13, 5:42 a.m.
edited Mar 15 '13, 9:14 a.m.

Maybe this is the answer:

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=244844


In WebSphere Security / SSL Configurations / Node Default / Quality of Protection had "SSL" for the protocol.  The working JTS had "SSL_TLS" for the same setting.

Comments
Kevin Ramer commented Mar 15 '13, 9:03 a.m.

There you go again .... :-)   There's a typo there (mine) SSL_TLS, not SSL_TSL.


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