Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

How to create artifacts/folders from a pre-defined list taken from a CRM?

Hi,
We have an artifact type in RRC named ‘Customer’ that is created manually by the product managers.
‘Customers’ are managed in Oracle CRM and only there.


Therefore, when a product manager is creating a new ’Customer’ artifact in RRC, he/she needs to manually copy the exact name from the CRM system to the name attribute in RRC.


Once the artifact is created, there is no additional need to sync data between the CRM and RRC.
We would like to automate this process to allow the creation of Customers artifacts based on pre-defined names that are taken from the CRM.


In addition when we create the artifact we would like to create it under a folder with the same name – see the attached image.


Any suggestion/workaround will be highly appreciated.

Please note that we only use RRC as part of the jazz platform.
Thanks
Raz
 


    


 


0 votes


Be the first one to answer this question!

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 10,938

Question asked: Feb 20 '13, 3:37 a.m.

Question was seen: 3,903 times

Last updated: Feb 20 '13, 3:37 a.m.

Confirmation Cancel Confirm