Error with Charting

garymu wrote:

When I go to "Project Areas -> Iteration Plans" and click
the "Charts" tab of a given plan, I get a JavaScript dialog
box that says:

Error retrieving chart: Not Found

Any ideas? I can't find a single reference anywhere.

Thanks, Gary

Hi Gary,

Are there any errors in your server log?
Also, in the rich client, can you please expand your project area, then
Reports, then Report Templates, and tell me whether you see a report
named "Open Work Items by Type"?

Thanks,

james
Jazz Reports Team Lead

james:

Thanks for the reply.

Which "server log" do you mean?

I don't have that report template there. I have one called "Micro Open Work Items By Type," if that's what you mean.

Gary

garymu wrote:

james:

Thanks for the reply.

Which "server log" do you mean?

I don't have that report template there. I have one called
"Micro Open Work Items By Type," if that's what you mean.

Gary

Can you please try creating a new Report Template? You can do this in
the rich client in the Team Artifacts view.

1. Name it "Open Work Items by Type".
2. Give it an ID of "workitems.OpenWorkItemsByType" (this is very important)
3. Browse on your local filesystem and find the
com.ibm.team.examples.reports.common plug-in in your RTC client
installation. Inside that plugin, find the "Open Work Items by
Type.rptdesign" file, and supply that as the report content.

Things might work better.

The bigger question though, is why this report doesn't exist. It's
possible someone accidentally deleted it.

1. When did you create your project area? Specifically, has it been
through any server migrations?
2. What process template did you use when creating the project area?
Eclipse Way? Another out-of-the-box one? Or one you modified or authored
yourself?
3. What other report templates exist in your project area? It's strange,
for example, that "Micro Open Work Items By Type" is there but the
non-micro version of the same report is not.

Thanks,

james

james:

Thanks again.

This project is based on the "Temperature Conversion Demo" out on w3. They restore their own Derby database images. I suspect that either they inadvertently deleted those templates, or saved off the image at a point before the templates existed.

I don't get the error after following your steps.

Gary

garymu wrote:

james:

Thanks again.

This project is based on the "Temperature Conversion Demo"
out on w3. They restore their own Derby database images. I suspect
that either they inadvertently deleted those templates, or saved off
the image at a point before the templates existed.

I don't get the error after following your steps.

Gary

Great, glad you have it working.

james