WhyCanINotFinalizeTheCreationOfADerivesLinkFromRequirementManagentsComposerToRationalDesignManager < Deployment

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---+!! <img src="" alt="" width="50" height="50" align="right">  Why can't I finalize the creation of a "Derives" link from Requirements Composer to Rational Design Manager?
%DKGRAY% Authors: IntegrationsTroubleshootingTeam <br>
Build basis: Rational Requirements Composer 4.0.x, IBM Rational Software Architect Design Manager 4.0.x
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This page describes what to do if you cannot  save a "Derives" link you are creating from IBM Rational Requirements Composer (RRC) to IBM Rational Software Architect Design Manager (RSA DM).

---++ Initial assessment

---+++ Symptoms
   1 When you try to add a new "Derives" link from (Rational Requirements Composer) RRC to  RSA DM, you receive the error: <br>
      <br><img src="%ATTACHURLPATH%/ErrorCreatingDerivesLinkFromRMtoDM.jpg" alt="ErrorCreatingDerivesLinkFromRMtoDM.jpg" width="1213" height="510" /></br>
      <br>In plain text:</br>
      <verbatim>An error has occurred while processing a server request. The server returned thie error: 400.</verbatim>
      If you look at the details, you can see the following :
      <verbatim>ID CRRRW7553E  A message that was received from the server indicates an error with no specific handler.
Unable to load /rm/proxy?uri=http%3A%2F%2F<JazzTeamServerHost>%2Fdm%2Fmodels%2F739 status:400
([object Object])@http://<JazzTeamServerHost>:<port>/rm/web/_js/?include=I~&etag=GOBS531L2x6_da&_proxyURL=%2Frm&ss=EFL0c&locale=en_US:2485_6@
http://<JazzTeamServerHost>:<port>/rm/web/_js/?include=I~&etag=GOBS531L2x6_en_US&_proxyURL=%2Frm&ss=EFL0c&locale=en-us:6198_13@
http://<JazzTeamServerHost>:<port>/rm/web/_js/?include=I~&etag=GOBS531L2x6_en-US&_proxyURL=%2Frm&ss=EFL0c&locale=en-us:6198

URL: /rm/proxy?uri=http%3A%2F%2F<JazzTeamServerHost>%2Fdm%2Fmodels%2F739

<?xml version="1.0"?> 
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:j.0="http://open-services.net/ns/core#" > 
  <rdf:Description rdf:nodeID="A0"> 
    <j.0:message>403 :Permission to perform the operation was denied - OPERATION_DENIED</j.0:message> 
    <j.0:statusCode>400</j.0:statusCode> <rdf:type rdf:resource="http://open-services.net/ns/core#Error"/> 
   </rdf:Description> 
</rdf:RDF></verbatim>
   1 When a link is created from an artifact in RRC, the link creation dialog is not automatically dismissed. 
     <br>The dialog remains instead open showing *Saving links...* in the background (as shown below).<br />
     <br><img src="%ATTACHURLPATH%/SavingLinkHanging.jpg" alt="SavingLinkHanging.jpg" width="1334" height="584" /></br>
     <br>After manually canceling or clearing the window, refreshing the page shows that the link was created  (as shown below).<br />
     <br>       <img src="%ATTACHURLPATH%/RefreshShowsLink.jpg" alt="RefreshShowsLink.jpg" width="512" height="577" />

---+++ Impact/scope
   1 Does the behavior affect all the members of the RSA Design Manager project area?
   1 Does the behavior happen for every type of link or only the Derives links ?

---++ Possible causes
   1 Not all the *permissions* have been granted to the user who is trying to add the link.
   1 The version of Requirements Composer (RRC) is 4.0.3 and your are facing the known defect: 
    <br>[[http://www.ibm.com/support/docview.wss?uid=swg1PI09726][PI09726: (74723) Create link dialog does not close when click on OK for Derives links]]

---++ Possible solutions
   1 Ask the administrator of the RSA DM project area to verify the permissions for the *Resource Links* settings for the *role* assigned to the user(s) who is receiving the error 400.
     <br>Below is the view on how the *Permissions'* page of the project area looks like for the *Resource links*  that you can access from <b><noautolink>https://host:port/dm/admin</noautolink> -> Active Project Areas  -> Your project Area -> Permissions</b></br>
      <br><img src="%ATTACHURLPATH%/ResourLinkProjectAreaPermissions.jpg" alt="ResourLinkProjectAreaPermissions.jpg" width="1327" height="473" /></br>      
      <br> *NOTE:* As a Administrator, you can customize the message that is provided to the users by editing the *operation properties* as shown below: </br>
      <br><img src="%ATTACHURLPATH%/ProjectAreaPermissionsMessageCustomization.jpg" alt="ProjectAreaPermissionsMessageCustomization.jpg" width="1338" height="482" /></br>   
      <br>
   1 Update your Requirements Composer (RRC) installation to 4.0.4 to get a fix for the defect: [[http://www.ibm.com/support/docview.wss?uid=swg1PI09726][PI09726: (74723) Create link dialog does not close when click on OK for Derives links]]. <br>
     

---++ References

---+++++!! Related topics: [[https://jazz.net/wiki/bin/view/Deployment/IntegrationsTroubleshooting][Integrations Troubleshooting]]

---+++++!! External links:  
   * [[http://pic.dhe.ibm.com/infocenter/rdmhelp/v4/index.jsp?topic=%2Fcom.ibm.dm.admin.doc%2Ftopics%2Ft_linking_projperm.html][Modifying permissions for Design Management page of the RSA DM infocenter]]
   * [[http://www.ibm.com/support/docview.wss?uid=swg1PI09726][PI09726: (74723) Create link dialog does not close when click on OK for Derives links]]

---+++++!! Additional contributors: Main.FrancoisPanaget

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This topic: Deployment > WebHome > DeploymentTroubleshooting > IntegrationsTroubleshooting > IntegrationTroubleshootingRationalRequirementsComposer > WhyCanINotFinalizeTheCreationOfADerivesLinkFromRequirementManagentsComposerToRationalDesignManager

History: r7 - 2015-05-27 - 14:40:33 - Main.sbagot

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