Upgrade troubleshooting

Authors: StephanieBagot, UpgradeTroubleshootingTeam
Build basis: CLM 3.x and later

This page is the starting point for information and techniques to help diagnose and troubleshoot upgrade issues.

Upgrades

Below are the different types of upgrades discussed here.

CLM Application Upgrade

• Collaborative Lifecycle Management (CLM) Application Upgrade - This section will include known upgrade issues, tips and troubleshooting information for upgrading Rational Team Concert, Rational Requirements Composer, Rational Quality Manager and Jazz Team Server.

RRDI Upgrade

• Rational Reporting for Development Intelligence Upgrade

Tomcat Upgrade

• Apache Tomcat Application Server Upgrade - This section will include tips and troubleshooting information for upgrading Apache Tomcat application server for use with CLM applications.

Where do I go from here?

If you are unable to resolve your issue using the available online resources, open a service request with IBM Rational Support. Refer to Additional troubleshooting resources for further details.

Related topics: None

External links:

• None

Additional contributors: StephanieBagot