What you may see if a server rename was performed on an IBM Rational Team Concert (RTC) server that was integrated using the Windchill adapter.
Observations:
All links are retained regardless of the server state.
Links with inactive RTC servers show an error message in the hover view stating a timeout.
Example of error reported when links are down:
Example of error reported if attempting to delete links when the server is down:
Possible procedure for resolving issues caused by a CLM server rename:
Examine the URL
Add a new link to the renamed work item
Remove the old link.
Important note: Although all inactive links can be deleted, as noted above, you should add the new links first before removing the old broken links.
A warning message will be displayed asking if the link should be deleted even though the back link cannot be removed. On confirmation from the user, the link is removed. Note that the deleted warning may take some time to show up and you may not see an indication that the delete is in progress. This issue is under investigation.