AfterTheUpgradeRRC < Deployment

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---+!! <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new.png" alt="new.png" width="50" height="50" align="right"/> After the upgrade - Rational Requirements Composer
Authors: Upgrade Troubleshooting Team <br>
Build basis: CLM 4.x 
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This page will discuss some troubleshooting steps to take when issues are incurred after the upgrade.

---++ Using the applications
After the upgrade, you attempt to use Rational Requirements Composer and are unable to use certain product functionality.

---++ RRC graphical editor plugin for IE and FF (RM Browser Add-On)
*Symptom:*
<br> When the RRC plugin for browsers is applied pre-upgrade, it may not function post-upgrade.
<br> *Cause:*
<br> The RRC browser plugin needs to be re-deployed after the upgrade.
<br> *Resolution:*
Follow the [[https://jazz.net/library/article/1088][RM Browser Add-On Installation, FAQ and Troubleshooting Guide]] for instructions on how to re-deploy the add-on. More information can also be found on the [[https://jazz.net/wiki/bin/view/Main/RRCBrowserAddOns][RM Browser Add on wiki page]].

---+++++!! Related topics:
   * For more troubleshooting topics, refer to [[UpgradeTroubleshooting][Upgrade Troubleshooting]].
     
---+++++!! External links:          

   * None

---+++++!! Additional contributors: MainTwiki.StephanieBagot

---+++++!! Questions and comments:

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This topic: Deployment > WebHome > DeploymentTroubleshooting > UpgradeTroubleshooting > CLMUpgradeTroubleshooting > AfterTheUpgrade > AfterTheUpgradeRRC

History: r2 - 2013-05-11 - 09:36:35 - Main.sbeard

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