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Upgrade to 1.0.1 introduces CAL limit that can't be changed

While using RTC Server 1.0, I set purchased Developer CALs to 247 to give our team the ability to register up to 250 Developers.

I upgraded to RTC Server 1.0.1 this morning and installed the new CAL activation kit (jar file) using the server's License Key Management page.

The Developer CAL status is Activated, Limit is 3, Included is 3, the purchased field is greyed out and is 247, and Available is 250.

When I try to add more than three Developer CALs, I am told I have reached the limit.

How can I fix this problem?

Paul Sims
IBM WebSphere Commerce

0 votes



16 answers

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I have a similar problem after upgrading to 1.0.1. I successfully uploaded the rtc standard activation kit and the developer unlock client access successfully, but my developer license limit and included is at 3 and the purchased is grey'd out and set at 0. It appears the developer unlock does nothing

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I believe that the key posted to XL for 1.0.1 was wrong. Can you try
pulling the new unlocked Developer CAL and test it again?

Matt Lavin
Jazz Server Team


sims wrote:
While using RTC Server 1.0, I set purchased Developer CALs to 247 to
give our team the ability to register up to 250 Developers.

I upgraded to RTC Server 1.0.1 this morning and installed the new CAL
activation kit (jar file) using the server's License Key Management
page.

The Developer CAL status is Activated, Limit is 3, Included is 3, the
purchased field is greyed out and is 247, and Available is 250.

When I try to add more than three Developer CALs, I am told I have
reached the limit.

How can I fix this problem?

Paul Sims
IBM WebSphere Commerce

0 votes


Permanent link
For a couple of days, the Developer key on XL was the wrong version.
Could you re-download the Developer key and retry?

Matt Lavin
Jazz Server Team


thloeber wrote:
I have a similar problem after upgrading to 1.0.1. I successfully
uploaded the rtc standard activation kit and the developer unlock
client access successfully, but my developer license limit and
included is at 3 and the purchased is grey'd out and set at 0. It
appears the developer unlock does nothing

0 votes


Permanent link
Hi Matt, I downloaded rtc_standard_developer_unlocked.jar from XL again. I uploaded the key using License Key Management.

For type Developer, Limit is 3, Included is 3, Purchased is 247 (grayed out), Total is 250, Available is 247, and Status is Activated.

Paul Sims
IBM WebSphere Commerce

0 votes


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Matt, you're right about the XL key being bad. After trying the key you sent me, the problem is fixed.

Thanks for following up with the guy responsible for XL to make sure the key gets updated.

0 votes


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Thanks Matt. That fixed my issue as well.

0 votes


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Unfortunately, I think the contents of XL are still wrong. You're
e-mail doesn't look like an IBM address, but I could send you the fixed
file if you are at IBM.

-
Matt Lavin
Jazz Server Team


On Tue, 2008-11-04 at 16:57 +0000, daxfimuni wrote:
Is it corrected on XL? I've downloaded C1PJ2EN 31-X-2008. And it's not
working :/

--
Jan

simswrote:
Hi Matt, I downloaded rtc_standard_developer_unlocked.jar from XL
again. I uploaded the key using License Key Management.

For type Developer, Limit is 3, Included is 3, Purchased is 247
(grayed out), Total is 250, Available is 247, and Status is
Activated.

Paul Sims
IBM WebSphere Commerce

0 votes


Permanent link
I encountered same problem.
Could you send me the correct developer CAL file?

0 votes


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Hi Matt,

Can you send me the fixed keys. Need them for a demo enviornment we are preparing.

Thanks,

Bal

Unfortunately, I think the contents of XL are still wrong. You're
e-mail doesn't look like an IBM address, but I could send you the fixed
file if you are at IBM.

-
Matt Lavin
Jazz Server Team


On Tue, 2008-11-04 at 16:57 +0000, daxfimuni wrote:
Is it corrected on XL? I've downloaded C1PJ2EN 31-X-2008. And it's not
working :/

--
Jan

simswrote:
Hi Matt, I downloaded rtc_standard_developer_unlocked.jar from XL
again. I uploaded the key using License Key Management.

For type Developer, Limit is 3, Included is 3, Purchased is 247
(grayed out), Total is 250, Available is 247, and Status is
Activated.

Paul Sims
IBM WebSphere Commerce

0 votes


Permanent link
Hi Matt,
Can your please send me a copy of developer license jar. XL Still does not have it listed and this puts me in a holding pattern until I get it.

Thanks,
Tom
Optim SCM Manager

For a couple of days, the Developer key on XL was the wrong version.
Could you re-download the Developer key and retry?

Matt Lavin
Jazz Server Team


thloeber wrote:
I have a similar problem after upgrading to 1.0.1. I successfully
uploaded the rtc standard activation kit and the developer unlock
client access successfully, but my developer license limit and
included is at 3 and the purchased is grey'd out and set at 0. It
appears the developer unlock does nothing

0 votes

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Question asked: Nov 01 '08, 11:27 a.m.

Question was seen: 15,562 times

Last updated: Nov 01 '08, 11:27 a.m.

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