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HTTP error: 500 when I select some overview topics


Mike Boyersmith (643) | asked Oct 21 '08, 2:20 p.m.
JAZZ DEVELOPER
I have RTC - Client 1.0.0.1 installed (tried 1.0 first and got same error), I'm using IBM JRE IBM J9 VM (build 2.3, J2RE 1.5.0 IBM J9 2.3

When ever I try to select any of the overview, topics, like "What is Rational Team Concert" I get the following error in my IE web browser:

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HTTP ERROR: 500
org.apache.commons.logging.LogConfigurationException: java.lang.ClassNotFoundException: com.ibm.cic.common.transports.httpclient.JCLToCommonsLogAdapter (Caused by java.lang.ClassNotFoundException: com.ibm.cic.common.transports.httpclient.JCLToCommonsLogAdapter) (Caused by org.apache.commons.logging.LogConfigurationException: java.lang.ClassNotFoundException: com.ibm.cic.common.transports.httpclient.JCLToCommonsLogAdapter (Caused by java.lang.ClassNotFoundException: com.ibm.cic.common.transports.httpclient.JCLToCommonsLogAdapter))
RequestURI=/help/index.jsp

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any ideas?

One answer



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Matt Lavin (2.7k2) | answered Oct 23 '08, 8:59 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
What steps did you follow to install the RTC client? Did you try to
share an Eclipse install with any other products, or did you try to add
any other extension into RTC afterwards?

Matt Lavin
Jazz Server Team


mjboyers wrote:
I have RTC - Client 1.0.0.1 installed (tried 1.0 first and got same
error), I'm using IBM JRE IBM J9 VM (build 2.3, J2RE 1.5.0 IBM J9
2.3

When ever I try to select any of the overview, topics, like "What
is Rational Team Concert" I get the following error in my IE web
browser:

-------------

HTTP ERROR: 500
org.apache.commons.logging.LogConfigurationException:
java.lang.ClassNotFoundException:
com.ibm.cic.common.transports.httpclient.JCLToCommonsLogAdapter
(Caused by java.lang.ClassNotFoundException:
com.ibm.cic.common.transports.httpclient.JCLToCommonsLogAdapter)
(Caused by org.apache.commons.logging.LogConfigurationException:
java.lang.ClassNotFoundException:
com.ibm.cic.common.transports.httpclient.JCLToCommonsLogAdapter
(Caused by java.lang.ClassNotFoundException:
com.ibm.cic.common.transports.httpclient.JCLToCommonsLogAdapter))
RequestURI=/help/index.jsp

Powered by Jetty://
----------------------

any ideas?

Your answer


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