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Problem downloading anything

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Bruno Di Giandomenico
(50●11●24) Nov 08 '12, 5:34 a.m.
Hi,
I am having trouble in downloading practically anythin from the Jazz site. This did not happen until a short while ago.
The answer I get is
---------------------------------------------------------------------------------------------------------------------------------------------

Oops ...

We can't find the page you requested. If it used to exist, we might have removed it or renamed it, or it is temporarily unavailable.

Suggested actions
  • If you typed the address, make sure the spelling is correct. Most addresses are also case sensitive.
  • If you clicked on a link, there may be a problem with that link. Let us know about it.

404 File not found

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Do you have any suggestion to what I should look at ?

Thanks in advance


Bruno Di Giandomenico

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8 answers
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8 answers

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YOGESH LOKHANDE
(104●4●20●27) Nov 08 '12, 6:10 a.m.
 Hi Bruno 

      I think that link is discarded from there so you get this error..
or

The 404 or Not Found error message is a HTTP standard response code indicating that the client was able to communicate with the server, but the server could not find what was requested.

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Bruno Di Giandomenico
(50●11●24) Nov 08 '12, 6:14 a.m.

Thanks for the answer, but I am afraid I do not understand what you mean by "the link is discarded".

If it means that all product on the Jazz site are not downloadable right now, I am worried.

Sorry

Bruno

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YOGESH LOKHANDE
(104●4●20●27) Nov 08 '12, 6:18 a.m.
Hi  Bruno

Some time server is not responding to request .

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Bruno Di Giandomenico
Nov 08 '12, 6:20 a.m.

So you suggest I should wait a bit and retry ?

Bruno

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YOGESH LOKHANDE
(104●4●20●27) Nov 08 '12, 6:22 a.m.
 Yes.

And for which software download link you have problem? 

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Bruno Di Giandomenico
(50●11●24) Nov 08 '12, 6:26 a.m.

All of them. I was trying to get an update Installation Manager and I could not download it, than I checked on RTC, and the same thing happens, on Insight and again the same message.

I have a correct access to all the pages down to the download links, but if I try to follow them I get the 404 message.

I do not know what else to do, and I thought that maybe something from our side is not correct.

Bruno

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YOGESH LOKHANDE
(104●4●20●27) Nov 08 '12, 6:32 a.m.
 hi Bruno ,

Do worry there is problem from jazz side .

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Bruno Di Giandomenico
Nov 08 '12, 7:57 a.m.

Well at least it is an answer, we'll have to sit and wait for the service to be restored.

Hoping they post it.

Bruno

Bruno Di Giandomenico
Nov 08 '12, 7:58 a.m.

Thanks.

Bruno

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Russell Norlund
(172●3●18●25) Nov 08 '12, 6:53 a.m.
 Any idea when the download service will be restored?

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Bruno Di Giandomenico
(50●11●24) Nov 08 '12, 11:01 a.m.
The problem was in the site and it has been fixed. I am happy now.

Bruno

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Question asked: Nov 08 '12, 5:34 a.m.

Question was seen: 4,419 times

Last updated: Nov 08 '12, 11:01 a.m.

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