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Unable to create a repository connection via RTC Client


Madhu Prabhu (981114) | asked Nov 01 '12, 9:36 a.m.
I am not able to create a repository connection via the Rational Team Concert client. The Rational CLM v and RTC Client v are both 4.0 and there is no mismatch; I am able to log into the different apps via the browser.

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Ralph Schoon commented Nov 01 '12, 10:18 a.m. | edited Nov 01 '12, 10:18 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

How did the connection look like (URL) and what is the error message?


Madhu Prabhu commented Nov 01 '12, 10:33 a.m.

The URL is in this format: https://localhost/ccm the local host referencing the secure site. I am able to log in to the browser using the same URL and supplying my user name and password. I get the error message shown below:

CRJAZ00981 The “com.ibm.team.repository.common.internal.IRepositoryRemoteService{/ccm/service/com.ibm.team.repository.common.internal.IrepositoryRemoteService}”service failed. The server returned the HTTP error 500 with error text “Internal Server Error”.

Checked the services and ran diagnostics on the Jazz Team Server for all apps - there are no error messages there and all services/configuration is running fine.


Ralph Schoon commented Nov 01 '12, 11:02 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Have you configured the server to use 443? Otherwise the port would be missing. also localhost is a very bad choice for a public URI, except for demo usage.


Madhu Prabhu commented Nov 01 '12, 11:23 a.m.

We are not using local host - using DNS alias and we have configured 9080 for the port; it is using SSL but the server issuing the cert is a proxy Windows server. The applications are hosted on WAS........


An Nguyen Truong commented Mar 06 '13, 11:35 a.m.

https://localhost:9443/jts/ccm
I am not able to create a repository connection via the Rational Team Concert client 4.0.1.
what 's URI?



Ralph Schoon commented Mar 06 '13, 11:43 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

The url's can be seen if you go to the server via the browser. For the RTC Eclipse client it is https://<host>[:<port>]/ccm or https://<host>[:<port>]/jazz (if you upgraded from 2.x or a variation without the port number. with your host name (which is discouraged except for some tests) it is https://localhost:9443/ccm, if you just started with 4.x.


Madhu Prabhu commented Mar 06 '13, 12:19 p.m.

Based on your URL you can either have jts or ccm (not both) so it should be as follows:

https://localhost:9443/jts

https://localhost:9443/ccm


Bo Chulindra commented Mar 06 '13, 1:02 p.m.
JAZZ DEVELOPER

I would correct that to

https://localhost:9443/jazz
https://localhost:9443/ccm

You won't be able to connect to https://localhost:9443/jts since it is likely the public URL of your Jazz Team Server (rather than your RTC server). The Jazz Team Server does not support rich client login.


Madhu Prabhu commented Mar 06 '13, 1:06 p.m.

Agree the JTS is for the web interface. The Jazz option on the other hand is for older RTC versions; it is CCM for v4.0 and above......

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Ralph Schoon (57.1k23642) | answered Nov 01 '12, 11:31 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
With your URL, I assume Eclipse would use 443 as the well known post for https. I would either use HTTP or add the irregular port for https.

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Madhu Prabhu commented Nov 01 '12, 1:06 p.m.

I will check out some of the options......

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