Failed to upgrade to CLM 4.0

haizi wu

(60●5●42●48) retagged

Nov 05 '12, 12:09 p.m.

Hi:

I have tried to upgrade CLM 3.0.1.3 to 4.0, what I did was like this:

1. install CLM 4.0 in a dir other than CLM 3.0.1.3

2. run the script upgrade\jts\jts_upgrade.bat -oldJTSHome JTS3.0.1_install_dir\server\conf,

upgrade\ccm\ccm_upgrade.bat -oldApplicationHome CCM_3.0.1_install_dir\server\conf,

upgrade\qm\qm_upgrade.bat -oldApplicationHome QM_3.0.1_install_dir\server\conf,

upgrade\rm\rm_upgrade.bat -oldApplicationHome RM_3.0.1_install_dir\server\conf one by one, it is ok

3. start the server to import the CLM 4.0 license , but I get "CRJAZ1972E" error

what's wrong with it ?

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Ralph Schoon

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (63.9k●3●36●48) Oct 09 '12, 6:56 a.m.

https://jazz.net/help-dev/clm/topic/com.ibm.messages.CLMic/CRJAZ1972E.html Describes the error. I would suggest you look into the upgrade log files as well as the server log files and provide more information about what happens.

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Question asked: Oct 09 '12, 6:44 a.m.

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Last updated: May 07 '13, 11:05 a.m.

Failed to upgrade to CLM 4.0

haizi wu

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Ralph Schoon

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