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question asked: Oct 02 '12, 11:07 a.m.
question was seen: 3,945 times
last updated: Oct 03 '12, 11:54 a.m.

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Why am I not able to view screenshots pasted into an HTML dashboard viewlet in Internet Explorer 8 (RTC)?

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Guillermo Hurtado (166●2●6●12) | asked Oct 02 '12, 11:07 a.m.
edited Oct 03 '12, 11:54 a.m. by Adrian Cho (821●1●33●22)
When I paste screenshots into an HTML viewlet in a dashboard, some of the larger screenshots are not displayed in Internet Explorer 8.

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Guillermo Hurtado (166●2●6●12) | answered Oct 02 '12, 11:21 a.m.
When you paste an image in the HTML viewlet, the image is embeded directly in the HTML document via the data URI scheme. Data URI's are supported in IE8 with a 32K limit. IE9 removed this limit. This is the reason why only pasted images smaller than 32K are displayed in IE8.

Find more details on the data URI scheme here: http://en.wikipedia.org/wiki/Data_URI_scheme

A workaround is to make sure the image is uploaded to some location and is accessible via a standard URL. Load the image in the browser then highlight it and copy it to the clipboard. Paste the image from the clipboard into the HTML viewlet. The image will not be embedded in the HTML document and will be loaded with a second HTTP request

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