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question asked: Sep 28 '12, 10:03 a.m.
question was seen: 5,395 times
last updated: Oct 06 '12, 10:00 a.m.

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RTC file change report has no data, how to deal with it?

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Jia Jia Li (805●8●157●192) | asked Sep 28 '12, 10:03 a.m.
Hi, I select the SCM category two report: file change activity and Change set activity, I can select the stream, component and duration, but no data show in report. 
Who do you know how to deal with it? I even do not know how to deep investigate, where the log can help?

Thanks!
Comments
Jia Jia Li commented Oct 06 '12, 10:00 a.m.

I have to say the reason is I selected my team area but I actually belong none team.. So no data. Still thanks Karen and Rafik's help!

3 answers

Most liked answers ↑|Newest answers|Oldest answers

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Karen Gosciminski (121●6●4) | answered Sep 28 '12, 10:48 a.m.
JAZZ DEVELOPER
Hi,

Are you attempting to run these reports in a dashboard?

Have you run data collection jobs for RTC (CCM)?  Historical reports, which pull data from the data warehouse to display results, require that the collection jobs have been run at least once.
See https://jazzop10.rtp.raleigh.ibm.com:9943/clmhelp/topic/com.ibm.rational.reporting.admin.doc/topics/c_data_collection.html

If yes, then I'm not sure what the problem could be, so I'll try to pull in a RTC reporting expert.

Thanks,
Karen Gosciminski
Rational Reporting User Experience

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Karen Gosciminski (121●6●4) | answered Sep 28 '12, 5:22 p.m.
JAZZ DEVELOPER
Hi again Jia Jia,

Sorry about the link I previously posted.  That was to the topic on the wrong server.

What version of RTC are you using? 

Version 4.0
Running the data collection jobs
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/topic/com.ibm.rational.reporting.admin.doc/topics/t_running_the_data_collection_jobs.html

Version 3.0
Administering data collection jobs
http://pic.dhe.ibm.com/infocenter/clmhelp/v3r0/topic/com.ibm.jazz.reports.doc/topics/t_admin_reports_data_collection_jobs.html

Version 2.x
In order for these reports to show data, you have to take a SCM snapshot of the stream that you want to report on.
As a user with the appropriate privileges (member of JazzDWAdmins group):
  1. Go to the Web UI.
  2. Click on Reports.
  3. Click on "Administer SCM Snapshot".
  4. Select any streams for which you would like information collected.
  5. Then, either wait overnight for the snapshots to run, or run them manually ("Administer Data Warehouse").
See also http://pic.dhe.ibm.com/infocenter/rtc/v2r0m0/topic/com.ibm.team.concert.dotnet.doc/topics/t_taking_a_workspace_snapshot.html
Comments
Jia Jia Li commented Sep 28 '12, 9:22 p.m.

 Hi, Karen


I checked the job, it run success every mid-night, and I also manual run all the job again. The file change activity report may need to config the "Administrater SCM Snapshot", I have selected the streams and manual run the job. 
But report still has no data...

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Rafik Jaouani (5.0k●1●6) | answered Oct 01 '12, 7:10 p.m.
JAZZ DEVELOPER
Can you please ensure your ETL user is part of JazzAdmins?
Comments
Karen Gosciminski commented Oct 02 '12, 10:38 a.m.
JAZZ DEVELOPER

Jia Jia, here is a help topic in the 4.0 Information Center that might help you determine how to do what Rafik recommends:
Verifying the user ID for running data collection jobs
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/topic/com.ibm.rational.reporting.admin.doc/topics/t_verify_user_id_data_collection.html

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