Not able to login to jts setup
3 answers
Hi
Looks like you are still using ADMIN/ADMIN to login to jts.
This username/pwd gets disabled, in-case you have not unchecked the disable option.
You might have created a new user when running the setup for the first time.
Please try using that user id and pwd.
Hope this helps!!
Best Regards
Rajat
Hi Ritika
Could you explain more about the issue?
What is output when you try to login to jts setup? Any error message, warning, loading screen?
Is jts started up successfully?
What is the browser in use?
Regards
Rajat
Comments
Hi Rajat,
Please find the details below -
- jts up and running
- browser in use - IE8
- Following error :-
The user ID you logged in with is not recognizable.
If you used the default ADMIN user to log in, you likely disabled it during the setup. Try again using the new admin user you created during the setup.
Thanks for your help!
Regards, Ritika Aggarwal