Quick Search not working properly in RTC 4.0

Leonardo Marzo (249●6●48●52) | asked Sep 07 '12, 3:31 p.m.

Hi,

We upgraded to RTC 4.0 recently and we noted that Quick Search was not working properly (the queries we executed, in quick search, retrieved fewer results than a query for a particular project area with the same key word in the summary).

Then, we ran repotools -reindex (for JTS, RTC and RQM) but the issue is still there. Even more, there are some cases in which we look for a key word and some of the results retrieved does not contain that key word at all in any field.

I'll appreciate any help you may give us.

Regards

5 answers

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0	permanent link Kevin Ramer (4.5k●6●175●193) \| answered Sep 07 '12, 4:53 p.m. Maybe also run the -rebuildTextIndices ?

0	permanent link T M (887●6●187●143) \| answered Sep 10 '12, 1:40 a.m. copy the "workitemindex" folder from 3.0.1 installation folder to 4.0 installation folder (refer to teamserver.properties file in the 4.0 installation path) Thanks!

0	permanent link Leonardo Marzo (249●6●48●52) \| answered Sep 17 '12, 10:41 a.m. Thank you for your answers. I'll try running -rebuildTextIndices. I'll let you know whether it works or not. Regards

0	permanent link Vince Thyng (137●2●32●52) \| answered Jul 09 '13, 2:02 p.m. Leonardo, did running -rebuildTextIndices fix your issue? -Vince

0	permanent link Liney Reis (1●3●7) \| answered Jan 03 '17, 10:30 a.m. Hello Leonardo, How did you solve the problem?

It's all about the answers!

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