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Quick Search not working properly in RTC 4.0

Leonardo Marzo (24964852) | asked Sep 07 '12, 3:31 p.m.

We upgraded to RTC 4.0 recently and we noted that Quick Search was not working properly (the queries we executed, in quick search, retrieved fewer results than a query for a particular project area with the same key word in the summary).

Then, we ran repotools -reindex (for JTS, RTC and RQM) but the issue is still there. Even more, there are some cases in which we look for a key word and some of the results retrieved does not contain that key word at all in any field.

I'll appreciate any help you may give us. 


5 answers

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Kevin Ramer (4.5k6175193) | answered Sep 07 '12, 4:53 p.m.
Maybe also run the -rebuildTextIndices ?

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T M (8876187143) | answered Sep 10 '12, 1:40 a.m.

copy the "workitemindex" folder from 3.0.1 installation folder to 4.0 installation folder (refer to file in the 4.0 installation path)


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Leonardo Marzo (24964852) | answered Sep 17 '12, 10:41 a.m.
Thank you for your answers. I'll try running -rebuildTextIndices. I'll let you know whether it works or not. 


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Vince Thyng (13723252) | answered Jul 09 '13, 2:02 p.m.
Leonardo, did running -rebuildTextIndices fix your issue?


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Liney Reis (137) | answered Jan 03 '17, 10:30 a.m.
 Hello Leonardo,

How did you solve the problem?

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