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How to access the RTC bug tracker?


Ken Werner (21225) | asked Aug 24 '12, 6:17 a.m.
Hi there,
I'm getting an error that states I'm not authorized to view this page when attempting to browse to the RTC project dashboard:
http://jazz.net -> Products -> Rational Team Concert -> What's happening -> See project dashboard
Any hints appreciated - thanks!

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Seth Packham (1.4k42213) | answered Aug 24 '12, 10:09 a.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER
You are doing it the right way, but it looks like your account did not get created in the Jazz repository that hosts the RTC development project, but it was created in our other Jazz repository, which hosts the RQM development project, for example. I will look into this with our account management team.

Have you been able to access it before? Or is this your first time trying?

For others, here is a direct link to the Rational Team Concert development dashboard:


Seth Packham selected this answer as the correct answer

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Ken Werner commented Aug 24 '12, 10:30 a.m.

I created my jazz.net account about four weeks ago and It's the first time I try to access the Rational Team Concert development dashboard.


1
Seth Packham commented Aug 24 '12, 11:21 a.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER

We fixed your account. You should be all set now!


Ken Werner commented Aug 24 '12, 11:25 a.m.

Yep, works now - thanks!

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