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question asked: Aug 16 '12, 10:34 a.m.
question was seen: 6,244 times
last updated: Aug 16 '12, 12:12 p.m.

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What roles, permissions, access & license is required to create a work request in RTC (latest version).

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Ankit Jain (64●2●36●39) | asked Aug 16 '12, 10:34 a.m.
What roles, permissions, access & license is required to create a work request in RTC (latest version). how to verify if or I have all of the required things?

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Stephane Leroy (1.4k●1●4●9) | answered Aug 16 '12, 11:06 a.m.
JAZZ DEVELOPER
Hi Ankit,

you might want to read this article "Licensing in the Rational solution for Collaborative Lifecycle Management (CLM) 2012 for clarification :
https://jazz.net/library/article/825

Regards,
Stéphane Leroy
Jazz Jumpstart
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Daniel Pool (264●4) | answered Aug 16 '12, 11:58 a.m.
JAZZ DEVELOPER
You need a license as described in the article Stephane linked to. You also need to be logged in as a jazz user who has access to the project area where you want to create a work item. And the jazz user needs to have a role in that project that grants permissions to save work items. You can read more about roles and permissions here:  https://jazz.net/library/article/291
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Stephane Leroy (1.4k●1●4●9) | answered Aug 16 '12, 12:12 p.m.
JAZZ DEVELOPER
Adding this synthetic summary (in the format of tables) from the CLM 2012 Information Center :
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.jazz.platform.doc%2Ftopics%2Fc_understanding_user_access_control.html

Stéphane

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