HTTP Status 403 - Access to the requested resource has been denied
This error pops up when I attempt to log into the Jazz server using this URL: https://<servername>:9443/jts. The path in my browser when the error pops up becomes: https://<servername>:9443/jts/authenticated/identity?redirectPath=%2Fjts.
If I replace the URL with the original "https://<servername>:9443/jts" I get a new error: HTTP Status 403 - CRJAZ1394E The user ID "ADMIN" is not a member of any Jazz J2EE roles but must be a member of one to access the repository.
All of my research has led to LDAP configured environments of which I do not have.
Any ideas?
If I replace the URL with the original "https://<servername>:9443/jts" I get a new error: HTTP Status 403 - CRJAZ1394E The user ID "ADMIN" is not a member of any Jazz J2EE roles but must be a member of one to access the repository.
All of my research has led to LDAP configured environments of which I do not have.
Any ideas?
Accepted answer
Sounds like a group membership problem.
If you are using tomcat as your user registry here's a couple things to check
Make sure the ADMIN account is listed in tomcat-users.xml with at least one group membership
That file is in <JazzTeamServer>\server\tomcat\conf\tomcat-users.xml
The ADMIN entry should look something like this
<user username="ADMIN" password="b521..." roles="JazzAdmins"/>
And check the teamserver.properties file for the following line in each of your installed applications.(jts, ccm etc..)
com.ibm.team.repository.ws.allow.admin.access=true
(false means ADMIN is disabled)
<JazzTeamServer>\server\conf\<application>\teamserver.properties
You will need to restart the rtc after making the changes.
If you are using tomcat as your user registry here's a couple things to check
Make sure the ADMIN account is listed in tomcat-users.xml with at least one group membership
That file is in <JazzTeamServer>\server\tomcat\conf\tomcat-users.xml
The ADMIN entry should look something like this
<user username="ADMIN" password="b521..." roles="JazzAdmins"/>
And check the teamserver.properties file for the following line in each of your installed applications.(jts, ccm etc..)
com.ibm.team.repository.ws.allow.admin.access=true
(false means ADMIN is disabled)
<JazzTeamServer>\server\conf\<application>\teamserver.properties
You will need to restart the rtc after making the changes.
One other answer
Hi Adam,
Are you able to log in to https://<servername>:9443/jts/admin ? That is the URL for administration.
Also, has the ADMIN user been disabled? It seems so from the second error message you mention.
Martha
Jazz L3 Developer
Are you able to log in to https://<servername>:9443/jts/admin ? That is the URL for administration.
Also, has the ADMIN user been disabled? It seems so from the second error message you mention.
Martha
Jazz L3 Developer
Comments
I have not disabled the ADMIN user.
When I try your suggestion: https://<servername>:9443/jts/admin I receive a screen that says, Error! in red, then a message saying "The user ID you logged in with is not recognizable.
You are not authorized to access Jazz Team Server Admin UI."
Is there any way to reset the admin account maybe?
No ideas on this?