Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

What does the following error mean: "The client access licenses assigned to the current user do not allow the "Save Work Item" operation ?


Cannot save in RTC.

 

Tried adding roles, customizing the permissions, but still cannot create work items.  The following is the error message:

 

Missing required license.

The client access licenses assigned to the current user do not allow the "Save Work Item" operation.  Assign one of the following license types to this user to allow this operation: ClearCase Connector, Contributor, Developer, Build System, ClearQuest Connector.

0 votes



2 answers

Permanent link

Have you done what the error message says, i.e. assign the user one of the specified licenses?  What licenses are currently assigned to this user?

0 votes


Permanent link
The user, except the roles must have valid client license. Navigate to https://your-server:9443/jts/admin#action=jazz.viewPage&id=com.ibm.team.repository.users and select the user for who you have the issue. Then select on of the licenses mentioned above. This should fix your issue.

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Jul 04 '12, 10:50 a.m.

Question was seen: 5,598 times

Last updated: Jul 04 '12, 11:20 a.m.

Confirmation Cancel Confirm