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What does the following error mean: "The client access licenses assigned to the current user do not allow the "Save Work Item" operation ?


Serena Chan (111) | asked Jul 04 '12, 10:50 a.m.
edited Jul 04 '12, 11:18 a.m. by Geoffrey Clemm (29.2k23035)


Cannot save in RTC.

 

Tried adding roles, customizing the permissions, but still cannot create work items.  The following is the error message:

 

Missing required license.

The client access licenses assigned to the current user do not allow the "Save Work Item" operation.  Assign one of the following license types to this user to allow this operation: ClearCase Connector, Contributor, Developer, Build System, ClearQuest Connector.

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Geoffrey Clemm (29.2k23035) | answered Jul 04 '12, 11:18 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Jul 04 '12, 11:19 a.m.

Have you done what the error message says, i.e. assign the user one of the specified licenses?  What licenses are currently assigned to this user?


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Krzysztof Ka┼║mierczyk (7.3k34391) | answered Jul 04 '12, 11:20 a.m.
The user, except the roles must have valid client license. Navigate to https://your-server:9443/jts/admin#action=jazz.viewPage&id=com.ibm.team.repository.users and select the user for who you have the issue. Then select on of the licenses mentioned above. This should fix your issue.

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