Why did I lose access (error code: CRRRW7283E) to requirements from 2 of 4 projects after upgrade to CLM 4.0?
Peter Cahill (31●1●10●8)
| asked Jul 03 '12, 12:14 p.m.
edited Jul 03 '12, 1:29 p.m. by Geoffrey Clemm (30.1k●3●30●35)
Hi,
I performed the upgrade to CLM 4.0 yesterday on our test environment yesterday without a hitch but when the upgrade was applied to the production box today, I know have the situation where only 2 of 4 RM project areas are fully functional. One of the projects can be accessed fully and lists all requirement artifacts.......however, all rich hovers show an alphanumeric prefix in the hover (e.g. _6cIZb5KgEeGvCOBKh6xdL: Name of Artifact) and when you attempt to open the artifact, the following error is displayed..." The project that contains the resource might have been deleted or archived, or you might not be a member of the project. To locate and open a resource you must be a member of the project. Ensure that the project exists. Contact your administrator to make sure that you are a member of the project." The second of the project also lists the prefix in the rich hovers, but actually only lists artifacts from within the project dashboard view. Any attempt to browse the artifacts results in the following error: " hide details |
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Comments
If you haven't done so already I'd suggest raising a PMR
Was going to do that just now - these are production projects and are starting to suffer now.
Do you have a link to the site where I can raise a PMR? I was going to raise a defect........
Thanks