Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Unable to Edit Business process diagrams,use case etc in RRC

Questions
Tags
Users
Badges
Anurag Rajput
(80●2●17●23) Jun 22 '12, 5:47 a.m.
Hi,
While Editing Diagrams in RRC editor i am getting this error,
" The editor could not be started because the Editor Runtime Environment is not available. Uninstall the Browser Add-on Plug-in, restart the browser, and reinstall the plug-in to resolve the issue."

I have uninstalled the Browser Add-on Plug in,restarted the browser ,and reinstalled the plug in to resolve the issue...but still i am getting the same error.

i am using mozilla firefox 3.6.28 and RRC 3.0.1.2.

Kindly help me out ...

0 votes

3 answers
5,523 views
0 votes

3 answers

Permanent link
Stef van Dijk
FORUM MODERATOR / JAZZ DEVELOPER (2.0k●1●7●9) Jun 22 '12, 3:28 p.m.
Hi Anurag,

Please have a look at the following wiki page and see if it provides any tips that might help you out.
https://jazz.net/wiki/bin/view/Main/RRCConverterTroubleshooting

1 vote

Permanent link
Benjamin Silverman
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (4.1k●6●10) Jun 24 '12, 1:13 p.m.
We've also seen this problem when a JRE is already loaded in the browser before the RRC plugin is loaded.  If you are loading a page when your browser starts that loads a JRE already, RRC may have issues loading the plugin.  There is also a troubleshooting/wiki page for the browser plugin here:

https://jazz.net/wiki/bin/view/Main/RRCBrowserAddOns

1 vote

Permanent link
Anurag Rajput
(80●2●17●23) Jun 26 '12, 1:36 a.m.
Got the solution
Procedure for solving the Error
1- Uninstall the plug in
2-  Delete RRC add on folder from  C:\Users\<user name>\IBM\RRCAddOn-3.0.1.2   (for windows 7)
3- install the plug in again
4- goto C:\Users\<user name>\IBM\RRCAddOn-3.0.1.2\jre
5- Set JAVA_HOME and JRE_HOME
6-It worked for me
I hope Now you can Edit Diagrams in RRC

Thanks and Regards,
Anurag Rajput

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 7,510

Question asked: Jun 22 '12, 5:47 a.m.

Question was seen: 5,523 times

Last updated: Jun 26 '12, 1:36 a.m.

Confirmation Cancel Confirm