Problems installing RTC Standard Edition
When install RTC Standard Edition, the Installation Manager portion completes normally.
However, when the Installation Manager restarts, it complains that it cannot find any packages to install. I verified that a repository locaiton points to the instaldirectory\rtc\win32. I then verified that there is a repository.config in the win32 directory. It still does not work. I would appreciate any assistance. |
One answer
Did you check the log file of your installation manager to see if it provides further detail of the problem? The default location of the log file resides in : C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\logs\yearmonthdate_xxx.xml. I have the following preferences in my log file, might want to compare with yours.
com.ibm.cic.common.core.preferences.eclipseCache=C:\Program Files\IBM\IBMIMShared com.ibm.cic.common.core.preferences.repositoryLocations=C:\RTCStandardFull\rtc\win32 com.ibm.cic.common.core.preferences.repositoryLocations.C:\RTCStandardFull\rtc\win32.RepositoryIsOpen=true com.ibm.cic.common.core.preferences.repositoryLocations.https://jazz.net/downloads/RationalTeamConcert/1.0/1.0/install-repository/standard.RepositoryIsOpen=true com.ibm.cic.common.core.preferences.repositoryLocations_1=https://jazz.net/downloads/RationalTeamConcert/1.0/1.0/install-repository/standard Susan |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.