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why i can not login in to the Admin Web UI?


s vikei (161) | asked Aug 15 '08, 3:33 a.m.
I can not open the page https://localhost:9443/jazz/admin
but I can open https://localhost:9443/jazz/ADMIN

I use ADMIN/ADMIN as uname/pwd,but the page shows "opening... https://localhost:9443/jazz/j_security"
for a long time.No result.
why?
Kindly help me in resolving this issue

7 answers



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Matt Lavin (2.7k2) | answered Aug 15 '08, 8:01 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Can you give us a little more detail about what you did to setup your
server? Are you running the server from the packaged Tomcat or did you
try to install it into WAS?

Matt Lavin
Jazz Server Team


vikei wrote:
I can not open the page https://localhost:9443/jazz/admin
but I can open https://localhost:9443/jazz/ADMIN

I use ADMIN/ADMIN as uname/pwd,but the page shows "opening...
https://localhost:9443/jazz/j_security"
for a long time.No result.
why?
Kindly help me in resolving this issue

permanent link
s vikei (161) | answered Aug 21 '08, 4:16 a.m.
starting the launchpad.exe.
setup with following steps:
1.jazz Team Server Express Edition
2.Rational Team concert - client

I did not setup db2.

then I start the jazz team server,and try to login the jazz admin web UI,but not success.

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Matt Lavin (2.7k2) | answered Aug 21 '08, 8:04 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
What web browser are you using? You said that
https://localhost:9443/jazz/ADMIN worked, but
https://localhost:9443/jazz/admin did not. What did
https://localhost:9443/jazz/ADMIN show?

Matt Lavin
Jazz Server Team


vikei wrote:
starting the launchpad.exe.
setup with following steps:
1.jazz Team Server Express Edition
2.Rational Team concert - client

I did not setup db2.

then I start the jazz team server,and try to login the jazz admin web
UI,but not success.

permanent link
s vikei (161) | answered Aug 21 '08, 9:20 p.m.
I use IE6.0.
https://localhost:9443/jazz/ADMIN shows the login page.
i use I use ADMIN/ADMIN as uname/pwd.

permanent link
Matt Lavin (2.7k2) | answered Aug 22 '08, 8:12 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
IE 6 is not an officially supported browser. Can you try using Firefox?
Or, I believe you could use IE7 as well.

Matt Lavin
Jazz Server Team


vikei wrote:
I use IE6.0.
https://localhost:9443/jazz/ADMIN shows the login page.
i use I use ADMIN/ADMIN as uname/pwd.

permanent link
s vikei (161) | answered Aug 25 '08, 6:20 a.m.
I have installed Firefox 3.0.
I try to login https://localhost:9443/jazz/admin,but the page shows
"Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

The browser has stopped trying to retrieve the requested item. The site is redirecting the request in a way that will never complete.

* Have you disabled or blocked cookies required by this site?
* NOTE: If accepting the site's cookies does not resolve the problem, it is likely a server configuration issue and not your computer"

permanent link
Matt Lavin (2.7k2) | answered Aug 25 '08, 8:07 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
The infinite redirect problem only occurs when part of the application
stops working. Is there anything about your setup that is atypical?
What OS are you using? Did you start the server with the server.startup
script?

Matt Lavin
Jazz Server Team


vikei wrote:
I have installed Firefox 3.0.
I try to login https://localhost:9443/jazz/admin,but the page shows
"The server is detected to circular redirect the request of the
address .This problem maybe cased by forbidding or refusing
cookie."

But the cookie is allowed.

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