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question asked: May 30 '12, 9:56 a.m.
question was seen: 5,949 times
last updated: May 30 '12, 9:56 a.m.

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RTC + CA Service Desk Integration

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Kay Emm (6●1●1) | asked May 30 '12, 9:56 a.m.
Hello

I am looking for some kind of bridge which integrates Rational Team Concert with CA Service Desk. In my organization, CA Service Desk is being used at a mass scale. I want a particular type of CA Service Desk (Can be based on any field in CA Service Desk) tickets to flow into Rational Team Concert and then bi directional sync between the two tools. Any help will be highly appreciated.

Thanks
Kay..

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sam detweiler (12.5k●6●195●201) | answered May 30 '12, 3:13 p.m.
I work for CA.. I am not aware of any existing integration to/from RTC and Service Desk

I would look to these companies which have some published info relative to jazz and rtc

https://jazz.net/extend/integrations

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