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question asked: May 29 '12, 8:06 p.m.
question was seen: 3,375 times
last updated: Jun 06 '12, 10:17 a.m.

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Trouble with RTC widgets

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Andrea Maytin (13●1●8●11) | asked May 29 '12, 8:06 p.m.
Good Evening

I have a customer that's having some issues with the widgets in RTC 3.0. Everything with the tool is working perfect, but the widgets aren't loading.

Does anybody knows what may be happening?

Thanks in advanced
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Adam Archer commented Jun 06 '12, 10:17 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

Andrea, are you talking about Dashboard widgets? If so, please provide more information on which widgets you are seeing problems with and what the nature of the issue is.

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Ralph Schoon (63.3k●3●36●46) | answered May 30 '12, 3:15 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Andrea, are you talking about the Dashboard? In the past the widgets used flash. It got installed automatically. Do they have a firewall that prevents it?

What are the symptoms otherwise? Any hints in the log files?

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