RAM license not work
We have a license server which deployed license like this:
################################################ # IBM Rational software # License keys for host: deadbe2c1031 #-# FLEXlm Version #-# Last Issued: 2012-03-22 07:30:09 # ################################################ SERVER vhost2125 deadbe2c1031 27000 VENDOR ibmratl INCREMENT ibmrameecf ibmratl 7.20000 15-jan-2013 100 DUP_GROUP=NONE \ vendor_info="0|IBM Rational Asset Manager Enterprise Edition \ Collaborator Floating License Key|0" ISSUED=22-mar-2012 \ NOTICE="Sales Order Number: Internal 2012 - Caspian for IBM \ Internal Use 2012 AG" ck=215 SN=6263178 SIGN="0065 31FC 8489 \ 15C4 7D28 692D 6DC7 BA00 BBF6 6D4E C8AD 9D83 EC65 FD7F 475F" INCREMENT ibmramee ibmratl 7.20000 15-jan-2013 10 DUP_GROUP=NONE \ vendor_info="0|IBM Rational Asset Manager Enterprise Edition \ Svr License Key|0" ISSUED=22-mar-2012 NOTICE="Sales Order \ Number: Internal 2012 - Caspian for IBM Internal Use 2012 AG" \ ck=231 SN=6263158 SIGN="0089 C4C9 6595 F3E3 0DF4 B0B1 C66D \ 8900 EA32 99AB 4A60 D927 F2FA AA8C 32A1" INCREMENT ibmrameepf ibmratl 7.20000 15-jan-2013 100 DUP_GROUP=NONE \ vendor_info="0|IBM Rational Asset Manager Enterprise Edition \ Publisher Floating License Key|0" ISSUED=22-mar-2012 \ NOTICE="Sales Order Number: Internal 2012 - Caspian for IBM \ Internal Use 2012 AG" ck=146 SN=6263148 SIGN="00D8 0EA4 D0EA \ 3F40 DAAB 8783 2DD2 8700 282C AA47 1CA1 6D93 CB16 097D E1F9" But now it always report license error like this: Error getting property 'eeConsumerLicenseAllowed' from bean of type pagecode.includes.Perferences: java.lang.NullPointerException. We think above error is caused by no consumer and publisher license available in the VM. We used lmstat command to implement license check, its result is: Both ibmrameecf & ibmrameepf : (Total of 100 licenses issued; Total of 0 licenses in use). It seems there is 0 usage for 2 licenses, I am not sure if it is corresponding consumer & publisher licenses. How can we make these licenses used and what is the root cause for it? Thanks. |
3 answers
What version of RAM are you using?
If you are at 7.5.0 there is a bug. Please step up to 7.5.1 (or wait a couple of days and step up to 7.5.1.1). 7.5.0 is obsolete and you shouldn't be on it anymore. If you are at 7.2.0.2 please get up to the latest testfix 11a. This was fixed all of the way back in 7.2.0.2 testfix1. But that testfix is no longer available. |
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hi, Rich,
we are using RAM 7202 test fix 9a, but previously we install this version on same configuration machine and no problem. But this time when we apply license with same process again, it report this error. So we want to know if any other configuraiton will take impact to enable consumer & publisher licenses? And if our license error caused by it? Thanks. |
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I have no idea why it is not working if you have applied testfix9a to 7202. That should of fixed it.
The problem is that before this we inadvertently required someone to have at least one license of each kind (Pub AU and Pub Flt and Collab AU and Collab Flt). |
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