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Display name of imported users from LDAP - format issue


Yanzhuang Li (31124126) | asked Jul 28 '08, 6:49 p.m.
When importing users from LDAP server, the user name is always in the format of "Last, First M." - in my case. I would like to show the users' full names in the format of "First M. Last" - to be consistent with what we have in ClearQuest. In CQ, we have been using "First M. Last". The format inconsistency causes issues for user sync.

I have been playing around for the mapping between RTC and LDAP - examples shown below. But, not successful.
userId=sAMAccountName,name=displayName,emailAddress=mail
userId=sAMAccountName,name=cn,emailAddress=mail

Also tried mapping 'name' to a-notesName or a-foreignName. But, RTC threw error - the name property a-notesName or a-foreignName is not present in the LDAP registry.

Any comments please? Thanks.

2 answers



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Balaji Krish (1.8k12) | answered Jul 29 '08, 12:51 p.m.
JAZZ DEVELOPER
The mapping depends on the LDAP registry you are using. Is there a property
in the LDAP directory that contains the name in "First M. Last" format? If
there is a property with the desired format, you can map the name field to
the new property. If not, there is no way to change the name of the user in
the Jazz repository.

If you have permission to update the LDAP directory, you can update with the
values you need (create a new attribute and set the value to the desired
format). The only other option I can think of is to use a new LDAP directory
that has the desired characteristics.

Thanks
Balaji


"yanli" <yanzhuang> wrote in message
news:g6liti$5t3$1@localhost.localdomain...
When importing users from LDAP server, the user name is always in the
format of "Last, First M." - in my case. I would like to
show the users' full names in the format of "First M. Last"
- to be consistent with what we have in ClearQuest. In CQ, we have
been using "First M. Last". The format inconsistency
causes issues for user sync.

I have been playing around for the mapping between RTC and LDAP -
examples shown below. But, not successful.
userId=sAMAccountName,name=displayName,emailAddress=mail
userId=sAMAccountName,name=cn,emailAddress=mail

Also tried mapping 'name' to a-notesName or a-foreignName. But, RTC
threw error - the name property a-notesName or a-foreignName is not
present in the LDAP registry.

Any comments please? Thanks.

permanent link
Yanzhuang Li (31124126) | answered Jul 29 '08, 3:31 p.m.
Thanks, Balaji. That makes sense. I will check with our enterprise domain controller team to see what they can do. Thanks.

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