RTCv3 in RSA8 problem or how to undo RTCv2 p2 install

Hi,

I have a problem connecting with an RTCv3 client installed inside
RSA8.0 to a RTCv3 server. Trying to connect to the
repository/accepting the invitation, I get the following two problems:

CRJAZ1241I There is a version mismatch for the "com.ibm.team.scm" service. The server version is "0.37" while the client version is "0.33". Both client and server version must match. Check the overall version of the client using Help->About and ensure it is compatible with server version "3.0" and build id "RJF-I20101112-0630".


Failed to log into '<THE>'
org.eclipse.emf.ecore.resource.Resource$IOWrappedException: Feature 'trial' not found. (, 22, 13)
org.eclipse.emf.ecore.resource.Resource$IOWrappedException: Feature 'trial' not found. (, 22, 13)
Feature 'trial' not found. (, 22, 13)
Feature 'trial' not found. (, 22, 13)

I did install RTC 3 (via update site
https://jazz.net/downloads/rational-team-concert/3.0/3.0/install-repository/rtc-offerings/repository/repository.config)
inside RSA8.0 with no obvious error and Help->About reports via the
button corresponding to RTC that i run version 3.0 (3.0.0.v20101113 /
RTC-I20101112-1731) which seems to match the date of above version
but not the build-version (but then it is also RJF vs RTC which
presumably is server vs client and correspondingly build-version
probably wouldn't have to match?)

That said, as i initially required RTCv2 and RTCs backwards and
forward compatibility is rather poor, to say the least ..., i had
previously installed RTCv2 inside that RSA8 SDP. Unfortunately, there
was/is no IM install for RTC for RSA8/eclipse 3.6(?) and so i had to
install via eclipse plugin installlation / p2 (following
http://www-01.ibm.com/support/docview.wss?uid=swg21444449).

This in turn lead to the problem of uninstalling the plugin to
upgrade to RTCv3. Eclipse doesn't seem to have a clean uninstall of
a plugin as I couldn't find anything which allows me to uninstall a
plugin and nothing seems to links installed features to prior
plugin installs. Hence i had to resort to a trial'n'error to find
all features related to RTCv2 and uninstall them manually. After
deinstalling dozens of features, the RTCv3 install proceeded without
error but still something might have gone wrong there. I did notice,
though, no com.ibm.team.scm feature in the installation details or
anything else which looked like left-over from RTCv2

=>

Hence my questions:
- what do above version numbers mean? They are not immediately
attributable to ``external'' version numbers. In particular, is it
indicative that i still have some RTCv2 remains installed or are
there really two incompatible RTCv3 versions?

- is there anywhere a documented list of what features have to be
uninstalled to get rid of a p2 install of RTCv2? Or even better, is
there a tool which does the clean-up?

- any other suggestions on how to fix the issue (preferably _not_ by
having to cleanup all SDP/RSA8 and install from scratch :-)

thanks!

-michael-

Michael,

the version issue says that the Server is 3.0 and you have an older client connecting the server.

Unfortunately 3.0 breaks the backward compatibility between Server and client.

Having said that, if you did not use Installation Manager (IM) I don't see how you could get RTC (whichever Version) uninstalled from RSA.

So unfortunately the best option I see for you is to uninstall RTC client if possible, RSA 8 and install RSA8 again and then use the installation manager installer for RTC 3.0.

Please make sure while installing RSA8 to check if there is a RTC client option in the install. If so don't use it, the version might be outdated, install the proper RTC version into RSA 8 later using IM.

Thanks,

Ralph

Hi,

I have a problem connecting with an RTCv3 client installed inside
RSA8.0 to a RTCv3 server. Trying to connect to the
repository/accepting the invitation, I get the following two problems:

CRJAZ1241I There is a version mismatch for the "com.ibm.team.scm" service. The server version is "0.37" while the client version is "0.33". Both client and server version must match. Check the overall version of the client using Help->About and ensure it is compatible with server version "3.0" and build id "RJF-I20101112-0630".


Failed to log into '<THE>'
org.eclipse.emf.ecore.resource.Resource$IOWrappedException: Feature 'trial' not found. (, 22, 13)
org.eclipse.emf.ecore.resource.Resource$IOWrappedException: Feature 'trial' not found. (, 22, 13)
Feature 'trial' not found. (, 22, 13)
Feature 'trial' not found. (, 22, 13)

I did install RTC 3 (via update site
https://jazz.net/downloads/rational-team-concert/3.0/3.0/install-repository/rtc-offerings/repository/repository.config)
inside RSA8.0 with no obvious error and Help->About reports via the
button corresponding to RTC that i run version 3.0 (3.0.0.v20101113 /
RTC-I20101112-1731) which seems to match the date of above version
but not the build-version (but then it is also RJF vs RTC which
presumably is server vs client and correspondingly build-version
probably wouldn't have to match?)

That said, as i initially required RTCv2 and RTCs backwards and
forward compatibility is rather poor, to say the least ..., i had
previously installed RTCv2 inside that RSA8 SDP. Unfortunately, there
was/is no IM install for RTC for RSA8/eclipse 3.6(?) and so i had to
install via eclipse plugin installlation / p2 (following
http://www-01.ibm.com/support/docview.wss?uid=swg21444449).

This in turn lead to the problem of uninstalling the plugin to
upgrade to RTCv3. Eclipse doesn't seem to have a clean uninstall of
a plugin as I couldn't find anything which allows me to uninstall a
plugin and nothing seems to links installed features to prior
plugin installs. Hence i had to resort to a trial'n'error to find
all features related to RTCv2 and uninstall them manually. After
deinstalling dozens of features, the RTCv3 install proceeded without
error but still something might have gone wrong there. I did notice,
though, no com.ibm.team.scm feature in the installation details or
anything else which looked like left-over from RTCv2

=>

Hence my questions:
- what do above version numbers mean? They are not immediately
attributable to ``external'' version numbers. In particular, is it
indicative that i still have some RTCv2 remains installed or are
there really two incompatible RTCv3 versions?

- is there anywhere a documented list of what features have to be
uninstalled to get rid of a p2 install of RTCv2? Or even better, is
there a tool which does the clean-up?

- any other suggestions on how to fix the issue (preferably _not_ by
having to cleanup all SDP/RSA8 and install from scratch :-)

thanks!

-michael-

@Michael: I got stuck in the same situation as you. I had to perform a complete uninstall/reinstall.

@Ralph: I had tried going into the "Installation History" and reverting to a previous configuration and this did not work. Does Installation Manager look simply at the current configuration or the existance of the plug-ins in the directory?

Thanks!