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question asked: Feb 17 '12, 4:06 p.m.
question was seen: 5,155 times
last updated: Mar 27 '13, 9:28 a.m.

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Alternate method for installing RRC browser addon?

1
Andy Moynahan (63●1●22●19) | asked Feb 17 '12, 4:06 p.m.
Hi folks,

I have a client that can't/won't allow the running of ActiveX components in their browser which seems to rule out the standard method of installing the RRC browser addon.

Their internal admin support is asking if we can provide them with instructions on how to install this manually.

They want to push the package out to the browsers themselves instead of allowing the user to run ActiveX components.

Are their instructions for doing this?

Thanks

Andy

2 answers

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Robin Bater (3.4k●4●7) | answered Feb 22 '12, 10:58 a.m.
JAZZ DEVELOPER
Hi folks,

I have a client that can't/won't allow the running of ActiveX components in their browser which seems to rule out the standard method of installing the RRC browser addon.

Their internal admin support is asking if we can provide them with instructions on how to install this manually.

They want to push the package out to the browsers themselves instead of allowing the user to run ActiveX components.

Are their instructions for doing this?

Thanks

Andy


I looked on the RRC Support Page, and did not see a technote to work around the installation from the server.

http://www-947.ibm.com/support/entry/portal/Troubleshooting/Software/Rational/Rational_Requirements_Composer

Does the customer just use IE or do they allow Firefox, because this might be an alternative?

https://jazz.net/wiki/bin/view/Main/RRCBrowserAddOns
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Rosa Naranjo (2.9k●1●17●23) | answered Mar 07 '12, 2:03 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Hello Andy

No, unfortunately there are no instructions for installing the RRC browser addons another way.

Please contact support for a workaround to the supported default method of installing the RRC browser addons.

Hi folks,

I have a client that can't/won't allow the running of ActiveX components in their browser which seems to rule out the standard method of installing the RRC browser addon.

Their internal admin support is asking if we can provide them with instructions on how to install this manually.

They want to push the package out to the browsers themselves instead of allowing the user to run ActiveX components.

Are their instructions for doing this?

Thanks

Andy
Comments
Raj K commented Mar 27 '13, 6:35 a.m.

We have a similar issue. We tried using manual installation script (on XP). It install as ALL USERS successfully (To execute for all users with administrator rights, we used the following command: undeploy-rmBrowserAddOn-<version>.cmd <path_to_cabinet_file> ALL_USERS). 



******
Screen Capture of the error

JVM Error if Installed as ALL_USERS using the script

Raj K commented Mar 27 '13, 6:37 a.m.
How ever I get error when someone tries to edit the graphical artifact on IE 8 or FF 10ESR.
"The resource could not be edited because the graphical editor could not start.hide details 
ID CRRRW7382E The editor could not be started because the Java virtual machine (JVM) was not able to load. The JVM might not load if the installation of the browser add-on plugin failed or if another JVM is already loaded in the browser either previously in this window or tab or in another window or tab. Disable other browser plug-ins that may use a JVM and restart the browser. For example, in the Firefox browser, click Tools > Add-ons. Select each Java plug-in, and click Disable."
Raj K commented Mar 27 '13, 6:38 a.m.
If I install it from the Browser (I am the one of the few that have local admin privileges to install a s/w on my machine) it works perfectly fine. This installation method will not work for an enterprise as local admin is not provided to users. How do we deal with this as the desktop team (that has Administrator privileges) is the only team who can install anything on user machines (as any user )? 
Rene Meyer commented Mar 27 '13, 9:28 a.m.
JAZZ DEVELOPER

Hello,

we used the scripted installation described under the following article:
https://jazz.net/library/article/1088/
The client users had no local admin rights so we deployed the RRC add-on via automated software delivery process.

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