Is it possible to restrict changing Types?

Is it possible to restrict users from changing the Type of a work item once it's been opened? We have some users who are changing the Type from Defect to Enhancement. I consider this bad practice as the fields don't matchup and data could be lost but I'd also like to restrict it if possible.

I don't think I can do it through the Value Providers as I couldn't retrieve the Type value before the Save action, only the value after.

Would this suit your needs? Look under Team Configuration -> Permissions. Choose a Role to revoke this permission from then scroll down the permitted actions and open Work Items -> Save Work Item (server) -> Modify the work item -> Modify the work item's type.

You can apply to multiple roles (and leave off of some who should be allowed to make changes to the Type). What I don't think you can do via built-in Permissions or Operation Behavior is specifically block this for just the Defect -> Enhancement change. You could potentially extend RTC with this behavior: http://sodius.com/team-blog/2012/jazz/how-to-extend-rational-team-concert

Check the URL of their profile page.
I predict it is the jts application, which only shows "Overview" in a
user profile. What you want is the user profile from the ccm
application. To get there, open some ccm page (such as a ccm project
area or work item), and then select user profile in the drop down menu
in the upper right corner next to your name.

I agree this can be very confusing. I've submitted work item:
195385:"There should be a single unified User Profile page."
Please feel free to add a comment to that work item, indicating your
interest/support.

Cheers,
Geoff

On 2/10/2012 7:38 PM, miwalker wrote:

We have a user who when they access their Profile through the Web
Client only has the Overview tab displayed. They are not seeing the
Mail Config, Work Environment, ect. tabs. I compare his privileges
with other users who can see them and I can't find anything
different.

What could be causing him to only see the first tab?

Thanks Geoff...that was the problem.

The user had bookmarked a personal dashboard that was the first page he went to. He was clicking on the profile there and only getting the Overview page. When I directed him to a RTC page and then click his Profile, he saw all the tabs.

Check the URL of their profile page.
I predict it is the jts application, which only shows "Overview" in a
user profile. What you want is the user profile from the ccm
application. To get there, open some ccm page (such as a ccm project
area or work item), and then select user profile in the drop down menu
in the upper right corner next to your name.

I agree this can be very confusing. I've submitted work item:
195385:"There should be a single unified User Profile page."
Please feel free to add a comment to that work item, indicating your
interest/support.

Cheers,
Geoff

On 2/10/2012 7:38 PM, miwalker wrote:

We have a user who when they access their Profile through the Web
Client only has the Overview tab displayed. They are not seeing the
Mail Config, Work Environment, ect. tabs. I compare his privileges
with other users who can see them and I can't find anything
different.

What could be causing him to only see the first tab?

Millard,

Thanks for the help. I'm going to suggest a process change first, and if that doesn't work then I'll look into extending RTC. I don't think they're going to want to restrict users from opening Enhancements, just not allow changing from Defect to Enhancement

Is it possible to restrict users from changing the Type of a work item once it's been opened? We have some users who are changing the Type from Defect to Enhancement. I consider this bad practice as the fields don't matchup and data could be lost but I'd also like to restrict it if possible.

I don't think I can do it through the Value Providers as I couldn't retrieve the Type value before the Save action, only the value after.

Would this suit your needs? Look under Team Configuration -> Permissions. Choose a Role to revoke this permission from then scroll down the permitted actions and open Work Items -> Save Work Item (server) -> Modify the work item -> Modify the work item's type.

You can apply to multiple roles (and leave off of some who should be allowed to make changes to the Type). What I don't think you can do via built-in Permissions or Operation Behavior is specifically block this for just the Defect -> Enhancement change. You could potentially extend RTC with this behavior: http://sodius.com/team-blog/2012/jazz/how-to-extend-rational-team-concert

Millard,

Thanks for the help. I'm going to suggest a process change first, and if that doesn't work then I'll look into extending RTC. I don't think they're going to want to restrict users from opening Enhancements, just not allow changing from Defect to Enhancement

Just to be clear, folks can open a defect of any type, they just won't be able to change that later (for whatever roles are affected).

Millard,

Thanks for the help. I'm going to suggest a process change first, and if that doesn't work then I'll look into extending RTC. I don't think they're going to want to restrict users from opening Enhancements, just not allow changing from Defect to Enhancement

Just to be clear, folks can open a defect of any type, they just won't be able to change that later (for whatever roles are affected).

Thanks Millard for the follow-up. I did read it incorrectly the first time. I think this could work.