[closed] Reset Password: Exception occurred resetting the password
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Michael Donaghy (1●1)
| asked Jul 25 '08, 8:46 a.m.
closed Nov 24 '16, 2:52 a.m. by Ralph Schoon (63.3k●3●36●46)
From RTC Eclipse Client, I click on Reset Password..., but can't change the password.
The User ID, Email Address, and the text field at the top below the "User Dropdown" has a value. Reset Password: Exception occurred resetting the password This user must have a name. Running on Tomcat J2EE engine with tomcat-users.xml authentication method. |
The question has been closed for the following reason: "Problem is not reproducible or outdated" by rschoon Nov 24 '16, 2:52 a.m.
One answer
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mdonaghy wrote:
From RTC Eclipse Client, I click on Reset Password..., but can't Does this error occur for all users, or just a specific user? Try taking a look at the tomcat-users.xml file, under <JazzInstallDir>/server/tomcat/conf. Take a look at the <user> element for the problematic user. Do you see anything unusual, especially in the fullName attribute? Thanks, Craig |