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question asked: Jan 13 '12, 4:05 p.m.
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Problem Occurred installing RTC client on Linux

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Matt Bruzek (11●1●1) | asked Jan 13 '12, 4:05 p.m.
Hello!

I am trying to install the contents of RTC-Web-Installer-Linux-3.0iFix1.zip on my Ubuntu Linux machine with Eclipse 3.7 installed.

The IBM Installation Manager steps me through the process and the screen after the Help System configuration I get a popup dialog:

Problem Occurred
Bundle info id "junit4" does not match bundle state id "org.junit"

My only option is OK. When I am on the final screen, the Install button is disabled because of this error.

Here is the process command that is running the IBM Installation Manager: 

/home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86//jre_5.0.3.sr8a_20080811b/jre/bin/java -Xquickstart -Xgcpolicy:gencon -jar /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar -os linux -ws gtk -arch x86 -showsplash -launcher /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/install -name Install --launcher.library /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher.gtk.linux.x86_1.1.0.v20100503/eclipse_1307.so -startup /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar -exitdata 268006 -toolId install -accessRights admin -input @osgi.install.area/install.xml -input @osgi.install.area/install-client.xml -vm /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86//jre_5.0.3.sr8a_20080811b/jre/bin/java -vmargs -Xquickstart -Xgcpolicy:gencon -jar /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar


I don't know where the IBM Installation Manager logs are written to or I would include them here.

Is there a way to ignore this problem and install RTC? I need to install this particular version as described in our developer set up guide.

Thanks,

- Matt

3 answers

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Kim Soederhamn (1.5k●2●42●47) | answered Jan 16 '12, 3:17 a.m.
Hello!

I am trying to install the contents of RTC-Web-Installer-Linux-3.0iFix1.zip on my Ubuntu Linux machine with Eclipse 3.7 installed.

The IBM Installation Manager steps me through the process and the screen after the Help System configuration I get a popup dialog:

Problem Occurred
Bundle info id "junit4" does not match bundle state id "org.junit"

My only option is OK. When I am on the final screen, the Install button is disabled because of this error.

Here is the process command that is running the IBM Installation Manager: 

/home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86//jre_5.0.3.sr8a_20080811b/jre/bin/java -Xquickstart -Xgcpolicy:gencon -jar /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar -os linux -ws gtk -arch x86 -showsplash -launcher /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/install -name Install --launcher.library /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher.gtk.linux.x86_1.1.0.v20100503/eclipse_1307.so -startup /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar -exitdata 268006 -toolId install -accessRights admin -input @osgi.install.area/install.xml -input @osgi.install.area/install-client.xml -vm /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86//jre_5.0.3.sr8a_20080811b/jre/bin/java -vmargs -Xquickstart -Xgcpolicy:gencon -jar /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar


I don't know where the IBM Installation Manager logs are written to or I would include them here.

Is there a way to ignore this problem and install RTC? I need to install this particular version as described in our developer set up guide.

Thanks,

- Matt


Hey Matt,

Try downloading the full install instead of the webinstaller. Could be that helps https://jazz.net/downloads/rational-team-concert/releases/3.0.1.2?p=allDownloads
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Matt Bruzek (11●1●1) | answered Jan 16 '12, 9:52 a.m.

Try downloading the full install instead of the webinstaller. Could be that helps https://jazz.net/downloads/rational-team-concert/releases/3.0.1.2?p=allDownloads


Kim,

I downloaded RTC-Client-p2Repo-3.0.1.2.zip and that did install successfully. The instructions I were following indicated the web installer (RTC-Client-Linux-3.0iFix1) was the specific vesion we needed.

It looks like 3.0iFix1 reports version 3.0.0.RTC-I20110307-1844
And version 3.0.1.2 reports version 3.0.3.RTC-I20111208-1025

The instructions I am using were very specific aobut this iFix 1 version. They were stating that the RTC Client must match the version of the RTC server. Is there any reason I can not use the latest version?

EDIT: I tried to connect to the server and get a Client and Server mismatch.

Client Version: 3.0.1
Server Version: 3.0

Your client is not compatible with the server ...

So I guess I am back to ideas how to install the older plugin.

Thank you,

- Matt
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Matt Bruzek (11●1●1) | answered Jan 16 '12, 4:34 p.m.
I was trying to use Eclipse version 3.7 which installs from my operating system software manager. Still was unable to install 3.0iFix1. I tried downloading and installing Eclipse version 3.6 and unzipping that version.

I was still unable to install RTC-Web-Installer-Linux-3.0iFix1.zip but downloading the RTC-Client-p2Repo-3.0iFix1.zip worked fine.


I will update the team instructions to use the 3.6 version of Eclipse.

Thanks,

- Matt

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