It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,884

question asked: Jan 13 '12, 4:05 p.m.
question was seen: 4,289 times
last updated: Jan 13 '12, 4:05 p.m.

Related questions

Problem Occurred installing RTC client on Linux

0
Matt Bruzek (11●1●1) | asked Jan 13 '12, 4:05 p.m.
Hello!

I am trying to install the contents of RTC-Web-Installer-Linux-3.0iFix1.zip on my Ubuntu Linux machine with Eclipse 3.7 installed.

The IBM Installation Manager steps me through the process and the screen after the Help System configuration I get a popup dialog:

Problem Occurred
Bundle info id "junit4" does not match bundle state id "org.junit"

My only option is OK. When I am on the final screen, the Install button is disabled because of this error.

Here is the process command that is running the IBM Installation Manager: 

/home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86//jre_5.0.3.sr8a_20080811b/jre/bin/java -Xquickstart -Xgcpolicy:gencon -jar /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar -os linux -ws gtk -arch x86 -showsplash -launcher /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/install -name Install --launcher.library /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher.gtk.linux.x86_1.1.0.v20100503/eclipse_1307.so -startup /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar -exitdata 268006 -toolId install -accessRights admin -input @osgi.install.area/install.xml -input @osgi.install.area/install-client.xml -vm /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86//jre_5.0.3.sr8a_20080811b/jre/bin/java -vmargs -Xquickstart -Xgcpolicy:gencon -jar /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar


I don't know where the IBM Installation Manager logs are written to or I would include them here.

Is there a way to ignore this problem and install RTC? I need to install this particular version as described in our developer set up guide.

Thanks,

- Matt

3 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Kim Soederhamn (1.5k●3●43●48) | answered Jan 16 '12, 3:17 a.m.
Hello!

I am trying to install the contents of RTC-Web-Installer-Linux-3.0iFix1.zip on my Ubuntu Linux machine with Eclipse 3.7 installed.

The IBM Installation Manager steps me through the process and the screen after the Help System configuration I get a popup dialog:

Problem Occurred
Bundle info id "junit4" does not match bundle state id "org.junit"

My only option is OK. When I am on the final screen, the Install button is disabled because of this error.

Here is the process command that is running the IBM Installation Manager: 

/home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86//jre_5.0.3.sr8a_20080811b/jre/bin/java -Xquickstart -Xgcpolicy:gencon -jar /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar -os linux -ws gtk -arch x86 -showsplash -launcher /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/install -name Install --launcher.library /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher.gtk.linux.x86_1.1.0.v20100503/eclipse_1307.so -startup /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar -exitdata 268006 -toolId install -accessRights admin -input @osgi.install.area/install.xml -input @osgi.install.area/install-client.xml -vm /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86//jre_5.0.3.sr8a_20080811b/jre/bin/java -vmargs -Xquickstart -Xgcpolicy:gencon -jar /home/developer/Downloads/RTC-Web-Installer-Linux-3.0iFix1/im/linux.gtk.x86/plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar


I don't know where the IBM Installation Manager logs are written to or I would include them here.

Is there a way to ignore this problem and install RTC? I need to install this particular version as described in our developer set up guide.

Thanks,

- Matt


Hey Matt,

Try downloading the full install instead of the webinstaller. Could be that helps https://jazz.net/downloads/rational-team-concert/releases/3.0.1.2?p=allDownloads
0
permanent link
Matt Bruzek (11●1●1) | answered Jan 16 '12, 9:52 a.m.

Try downloading the full install instead of the webinstaller. Could be that helps https://jazz.net/downloads/rational-team-concert/releases/3.0.1.2?p=allDownloads


Kim,

I downloaded RTC-Client-p2Repo-3.0.1.2.zip and that did install successfully. The instructions I were following indicated the web installer (RTC-Client-Linux-3.0iFix1) was the specific vesion we needed.

It looks like 3.0iFix1 reports version 3.0.0.RTC-I20110307-1844
And version 3.0.1.2 reports version 3.0.3.RTC-I20111208-1025

The instructions I am using were very specific aobut this iFix 1 version. They were stating that the RTC Client must match the version of the RTC server. Is there any reason I can not use the latest version?

EDIT: I tried to connect to the server and get a Client and Server mismatch.

Client Version: 3.0.1
Server Version: 3.0

Your client is not compatible with the server ...

So I guess I am back to ideas how to install the older plugin.

Thank you,

- Matt
0
permanent link
Matt Bruzek (11●1●1) | answered Jan 16 '12, 4:34 p.m.
I was trying to use Eclipse version 3.7 which installs from my operating system software manager. Still was unable to install 3.0iFix1. I tried downloading and installing Eclipse version 3.6 and unzipping that version.

I was still unable to install RTC-Web-Installer-Linux-3.0iFix1.zip but downloading the RTC-Client-p2Repo-3.0iFix1.zip worked fine.


I will update the team instructions to use the 3.6 version of Eclipse.

Thanks,

- Matt

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.