Silent installation of RTC 3.x in client machine

We have created the response file for silent install and we're responsible for the installation of RTC in client machines. How can this be done? As the installation locations for users vary? How to find the installation directories of the users and the version of IM they are using? Is there any method to do this? Please suggest.


Regards,
Adhithya

You can create a bat file to search for the existence of directories in program files and program files (x86) - depending on what you find you ask your installation to be performed by the IM you found. Toi handle the version of IM add the installation of IM it self to your bat file in the beginning - if IM is old otr dont exist a newer one will be installed if its up to date the install will fail and continue to your specific product install.