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License error when modifying WIs on jazz.net/jazz


Patrick Van Zandt (1.2k1) | asked Dec 05 '11, 11:19 a.m.
JAZZ DEVELOPER
Hi Jazz.net team,

I am encountering the following error when attempting to modify work items on Jazz.net via the WebUI:
Missing required license.


An error response was received from the Jazz Team Server. Status=400. Message: Failure to checkout 5 token(s).


The error occurs in both Firefox 8.0 (unsupported) and Internet Explorer 8 (supported).

I first noticed the error on Friday 12/2/2011, and confirmed that it is still occurring this morning 12/5/2011.

Steps to reproduce:
1) Open a work item on jazz.net/jazz, for example:
https://jazz.net/jazz/web/projects/Jazz%20Collaborative%20ALM#action=com.ibm.team.workitem.viewWorkItem&id=166347
2) Modify the WI. For example remove myself as a subscriber.
3) Click Save. The error is thrown.

Checking in "View My Profile and Licenses", I confirmed that my user ID is configured to use token licensing ("Rational Team Concert - Contributor-Token" CAL). I checked with a colleague (Tan Nguyen) who is not encountering the problem and his user ID is configured for a standard floating CAL ("Rational Team Concert - Contributor-Floating"). I'm not sure if this is the distinction?

Is anyone else using token licensing and encountering this problem?

Thanks,
Patrick

4 answers



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Patrick Van Zandt (1.2k1) | answered Dec 05 '11, 11:30 a.m.
JAZZ DEVELOPER
Spoke with Lew via SameTime and he reached out to someone to add additional tokens. I am no longer able to reproduce the error (issue appears to be resolved).

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Paul Liskay (1122) | answered Mar 07 '12, 3:58 p.m.
Spoke with Lew via SameTime and he reached out to someone to add additional tokens. I am no longer able to reproduce the error (issue appears to be resolved).


This is not resolved for me, I cannot modify an existing work item.

I get the same "Missing required license. An error response was received from the Jazz Team Server. Status=400. Message: Failure to checkout 5 token(s)." error message

Paul Liskay
Rational Team Concert SVT Team

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Aaron Cohen (8207851) | answered Mar 07 '12, 4:38 p.m.
JAZZ DEVELOPER
So there is a work item for this topic:
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=200397

Unfortunately I can't subscribe to it because:
"Missing required license. An error response was received from the Jazz Team Server. Status=400. Message: Failure to checkout 5 token(s)."

permanent link
Paul Liskay (1122) | answered Mar 08 '12, 10:13 a.m.
I have a contact for IBM internal to request moving over from token license to floating license as my work around

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