License error when modifying WIs on jazz.net/jazz
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Hi Jazz.net team,
I am encountering the following error when attempting to modify work items on Jazz.net via the WebUI: Missing required license. The error occurs in both Firefox 8.0 (unsupported) and Internet Explorer 8 (supported). I first noticed the error on Friday 12/2/2011, and confirmed that it is still occurring this morning 12/5/2011. Steps to reproduce: 1) Open a work item on jazz.net/jazz, for example: https://jazz.net/jazz/web/projects/Jazz%20Collaborative%20ALM#action=com.ibm.team.workitem.viewWorkItem&id=166347 2) Modify the WI. For example remove myself as a subscriber. 3) Click Save. The error is thrown. Checking in "View My Profile and Licenses", I confirmed that my user ID is configured to use token licensing ("Rational Team Concert - Contributor-Token" CAL). I checked with a colleague (Tan Nguyen) who is not encountering the problem and his user ID is configured for a standard floating CAL ("Rational Team Concert - Contributor-Floating"). I'm not sure if this is the distinction? Is anyone else using token licensing and encountering this problem? Thanks, Patrick |
4 answers
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Spoke with Lew via SameTime and he reached out to someone to add additional tokens. I am no longer able to reproduce the error (issue appears to be resolved).
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![]() Spoke with Lew via SameTime and he reached out to someone to add additional tokens. I am no longer able to reproduce the error (issue appears to be resolved). This is not resolved for me, I cannot modify an existing work item. I get the same "Missing required license. An error response was received from the Jazz Team Server. Status=400. Message: Failure to checkout 5 token(s)." error message Paul Liskay Rational Team Concert SVT Team |
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So there is a work item for this topic:
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=200397 Unfortunately I can't subscribe to it because: "Missing required license. An error response was received from the Jazz Team Server. Status=400. Message: Failure to checkout 5 token(s)." |
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I have a contact for IBM internal to request moving over from token license to floating license as my work around
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