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question asked: Nov 28 '11, 8:59 p.m.
question was seen: 7,250 times
last updated: Aug 25 '15, 12:10 a.m.

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RTCp Build Error: Missing required license

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Nga Fong Cheng (11●4●2) | asked Nov 28 '11, 8:59 p.m.
Hi

We hit the error in RTCp Build. What could be the possible cause and how to fix it? We already got the required license, although it's a trial at the moment. RTC server is of verion 3.0.1.1 and client 3.0.

Name: Save Build Result
ID: com.ibm.team.build.server.saveBuildResult
Severity: ERROR
Summary: Missing required license
Description: An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ0972I The "Save Build Result" operation was forbidden because the "Developer for IBM Enterprise Platforms" license is currently deactivated.
Severity: ERROR

Much appreciated your earliest reply.
Thanks.

6 answers

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Kevin Doyle (604●2●5) | answered Nov 28 '11, 10:10 p.m.
JAZZ DEVELOPER
The license is currently deactivated. You should check the License Key Management page to see why.

Hi

We hit the error in RTCp Build. What could be the possible cause and how to fix it? We already got the required license, although it's a trial at the moment. RTC server is of verion 3.0.1.1 and client 3.0.

Name: Save Build Result
ID: com.ibm.team.build.server.saveBuildResult
Severity: ERROR
Summary: Missing required license
Description: An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ0972I The "Save Build Result" operation was forbidden because the "Developer for IBM Enterprise Platforms" license is currently deactivated.
Severity: ERROR

Much appreciated your earliest reply.
Thanks.
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Nga Fong Cheng (11●4●2) | answered Nov 30 '11, 1:01 a.m.
Hi

It's creepy. The trial license is showing active till January 1, 2012. Any other ideas?

Grateful if you could shed some lights on this.
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Alex Moore (81●2) | answered Dec 01 '11, 1:13 p.m.
JAZZ DEVELOPER
What Operating System are you currently using?

Can you check your JazzTeamServer\server\conf\jts\sites directory to see if a it has a activation directory listed.

Please list all the directories within the sites directory here for review.

(ex. JazzTeamServer\server\conf\jts\sites\clm-activation)"
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Nga Fong Cheng (11●4●2) | answered Dec 07 '11, 3:16 a.m.
Hi Mooreal

The issue is fixed. Thanks for the assistance.

What Operating System are you currently using?

Can you check your JazzTeamServer\server\conf\jts\sites directory to see if a it has a activation directory listed.

Please list all the directories within the sites directory here for review.

(ex. JazzTeamServer\server\conf\jts\sites\clm-activation)"
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Kenneth Munch (135●2●21●24) | answered Feb 20 '13, 7:32 a.m.
Sorry for hijacking this.
What exactly does the activation directory do ?
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Pradeep Kumar (11●2) | answered Aug 25 '15, 12:10 a.m.
I am also getting the same error.
The sites listed in that directory are
<site>
   <feature url="features/com.ibm.team.licensing.product.clm.feature_0.9.9.jar"
            id="com.ibm.team.licensing.product.clm.feature"
            version="0.9.9"/>
</site>

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