RTC set up issue

- Ensure you don't have a firewall blocking requests on port 9443

- Test the above by opening a command prompt and running the command "telnet localhost 9443". You may need to install the Windows telnet client component as it's not included by default on Window 7.

- Ensure you're running Tomcat as an administrator (right-click -> Run as Administrator)

- Take a look at the jts.log file to see if there are any errors at an application level.

Hi,

I have installed RTC and all the dependant stuff from a local IM repository rather than using the web installer. I turned the anti-virus off before doing this.

It is installed to C:\IBM rather than program files.

The JTS starts ok and reports server startup with no errors shown in the JTS tomcat window.

When I connect to https://localhost:9443/jts/setup I get a not responding error message from the browser. I added a domain to the etc/hosts file and connected to https://rtc.demo.com:9443/jts/setup but got the same error.

This is on Windows 7.

Does anyone have any ideas what the problem might be?

Thanks
Neal