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RRC screen capture

Using the Eclipse client for RRC 2.0.0.3 allowed me to capture the rich text of an artifact appearing in a scrolling area using Snagit. This was done since the output of the rich text to Word or PDF was unacceptable.

Now with RRC 3.0.1 I am faced with the same situation (unacceptable output to Word and PDF) except I am no longer able to capture the rich text content using Snagit.

I have tried configuring Snagit to capture a scrolling window and a scrolling region and neither option will work. It appears the controls used in RRC 3.0.1 will not auto scroll.

I would also to use this technique to capture the contents of an RRC view. Same problem - no autoscroll.

Can anyone recommend a way to successful capture all rich text in an artifact or the contents of an RRC view?

Regards,
Sharon Sorenson
Ascendant Technology

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Eliel,

I was able to capture the rich text using the Screenshot Firefox addon. That will help my colleagues within Ascendant but unfortunately it will not help my client that does not allow Firefox to be installed.

I also tried downloading the latest version of Snagit to see if it could capture that scrolling region. Unfortunately it fails as well. They claim the error I am receiving will be fixed in a later release. Who knows when that will be.

I guess in the meantime, I will try to convince my client to allow Firefox to be installed.

Thanks for your assistance.

Regards,
Sharon Sorenson

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Question asked: Nov 08 '11, 1:43 p.m.

Question was seen: 13,565 times

Last updated: Nov 08 '11, 1:43 p.m.

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