RTC - user's mail configuration
Hi,
We are using RTC3 IFIX1. We would like that each user will get Email when owner changed to be this user. I see that I do not get all Emails that are according to the selected configuration. For example: I have deselected all. selected only one checkbox: "owner changed" - criteria - I am the creator. Change owner to a workitem that I have created. I did not get an Email. From the other hand: I now that I have the ability to get Emails. If I "select all" from the selected configuration- I will get Email. Please advise. |
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