Importing CQ records into RTC

Saurabh Malhotra (152●3●16●17) | asked Nov 02 '11, 2:26 p.m.

I am having problems mapping the priority field.

Here is how it looks in the exported CQ xml file:

&#60;Business_Priority&gt;3-Medium&#60;/Business_Priority&gt;

The mapping that I have for priority looks like this:

&#60;attribute sourceId=&quot;Business_Priority&quot; targetId=&quot;com.ibm.team.workitem.attribute.priority&quot;/&gt;

	&#60;attributeType targetId=&quot;priority&quot;&gt;

		&#60;value sourceId=&quot;1-Urgent&quot; targetId=&quot;priority.literal.111&quot; /&gt;

		&#60;value sourceId=&quot;2-High&quot; targetId=&quot;priority.literal.111&quot; /&gt;

		&#60;value sourceId=&quot;3-Medium&quot; targetId=&quot;priority.literal.107&quot;/&gt;

		&#60;value sourceId=&quot;4-Low&quot; targetId=&quot;priority.literal.l02&quot; /&gt;

		&#60;value sourceId=&quot;&quot; targetId=&quot;priority.literal.l01&quot; /&gt;

    &#60;/attributeType&gt;

The code from the process configuration source:

&#60;enumeration attributeTypeId=&quot;priority&quot; name=&quot;Priority&quot;&gt;

		&#60;literal default=&quot;true&quot; icon=&quot;processattachment&#58;/enumeration/unassigned.gif&quot; id=&quot;priority.literal.l01&quot; name=&quot;Unassigned&quot;/&gt;

		&#60;literal icon=&quot;processattachment&#58;/enumeration/low.gif&quot; id=&quot;priority.literal.l02&quot; name=&quot;Low&quot;/&gt;

		&#60;literal icon=&quot;processattachment&#58;/enumeration/medium.gif&quot; id=&quot;priority.literal.l07&quot; name=&quot;Medium&quot;/&gt;

		&#60;literal icon=&quot;processattachment&#58;/enumeration/high.gif&quot; id=&quot;priority.literal.l11&quot; name=&quot;High&quot;/&gt;

	&#60;/enumeration&gt;

However when I do the import the value for priority actually ends up with "priority.literal." instead of the actual named value like low high etc. I have the severity working fine and can't figure out what I am doing wrong.

Your help is greatly appreciated.

Thanks!
Saurabh

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Saurabh Malhotra (152●3●16●17) | answered Nov 02 '11, 4:31 p.m.

I figured out the issue. What a strange thing it was!

If you notice the id numbers for priority are actually l01, l02, l07, l11 and not 101, 102, 107, 111 like I was thinking initially. Posting them as code also hid the issue on the forum...

I couldn't tell the lower case L and 1 apart in notepad / wordpad. When I copy and pasted it worked and I was even more confused! Finally figured it out... troubleshooting is so much fun!! :)

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