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Error Installing RTC 3.0.1 when downloaded from Jazz.net


Vidhya Prakash (852529) | asked Aug 31 '11, 6:03 a.m.
Most of the users who are downloading the client from Jazz.net link are facing issue when installing RTC 3.0.1

Can someone check if the installable is corrupted on the below link

Link that is used for download - https://jazz.net/downloads/rational-team-concert/releases/3.0.1?p=allDownloads

Client for Eclipse IDE - All (572.41 MB)

Error:

Error installing.
Adding zip org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86 3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049 to repository C:\Program Files\IBM\IBMIMShared failed.
Resumable download failed: C:\Documents and Settings\Administrator\My Documents\Downloads\RTC-Eclipse-Client-repo-3.0.1\im\repo\rtc-client-offering\offering-repo\native\org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86_3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049.zip.
'zip org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86 3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049' does not exist (at C:\Documents and Settings\Administrator\My Documents\Downloads\RTC-Eclipse-Client-repo-3.0.1\im\repo\rtc-client-offering\offering-repo\native\org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86_3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049.zip).

3 answers



permanent link
Anthony Kesterton (7.4k5172136) | answered Aug 31 '11, 6:16 a.m.
JAZZ DEVELOPER
Most of the users who are downloading the client from Jazz.net link are facing issue when installing RTC 3.0.1

Can someone check if the installable is corrupted on the below link

Link that is used for download - https://jazz.net/downloads/rational-team-concert/releases/3.0.1?p=allDownloads

Client for Eclipse IDE - All (572.41 MB)

Error:

Error installing.
Adding zip org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86 3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049 to repository C:\Program Files\IBM\IBMIMShared failed.
Resumable download failed: C:\Documents and Settings\Administrator\My Documents\Downloads\RTC-Eclipse-Client-repo-3.0.1\im\repo\rtc-client-offering\offering-repo\native\org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86_3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049.zip.
'zip org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86 3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049' does not exist (at C:\Documents and Settings\Administrator\My Documents\Downloads\RTC-Eclipse-Client-repo-3.0.1\im\repo\rtc-client-offering\offering-repo\native\org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86_3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049.zip).


Hi

Check the zip file is good first - and make sure you use a tool like 7zip to do it. Also - when you do unzip, make sure it is to a top level directory so you don't run out of path space.

Also - try and use a download manager if you can.

I have downloaded the client (but not in the last few weeks) - and it was good for me.

anthony

permanent link
Vidhya Prakash (852529) | answered Aug 31 '11, 6:19 a.m.
Most of the users who are downloading the client from Jazz.net link are facing issue when installing RTC 3.0.1

Can someone check if the installable is corrupted on the below link

Link that is used for download - https://jazz.net/downloads/rational-team-concert/releases/3.0.1?p=allDownloads

Client for Eclipse IDE - All (572.41 MB)

Error:

Error installing.
Adding zip org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86 3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049 to repository C:\Program Files\IBM\IBMIMShared failed.
Resumable download failed: C:\Documents and Settings\Administrator\My Documents\Downloads\RTC-Eclipse-Client-repo-3.0.1\im\repo\rtc-client-offering\offering-repo\native\org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86_3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049.zip.
'zip org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86 3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049' does not exist (at C:\Documents and Settings\Administrator\My Documents\Downloads\RTC-Eclipse-Client-repo-3.0.1\im\repo\rtc-client-offering\offering-repo\native\org.eclipse.equinox.p2.bootstrap.repository.win32.win32.x86_3.5.2.R35x_v20100119-9SA0FxwFnoCU5XxWItFdXXb27BA6-1290723803049.zip).


Hi

Check the zip file is good first - and make sure you use a tool like 7zip to do it. Also - when you do unzip, make sure it is to a top level directory so you don't run out of path space.

Also - try and use a download manager if you can.

I have downloaded the client (but not in the last few weeks) - and it was good for me.

anthony

Thanks Anthony,

But we did try downloading last week and it worked fine. But from when the Jazz.net was down in the last weekend and now when we download and try installing we are seeing this issue

permanent link
Sergio Deras (14613) | answered Sep 01 '11, 2:46 p.m.
JAZZ DEVELOPER
This is a known problem in the scenario "Windows + local repository". Windows does not handle long paths well.

The solution to this problem is to extract the zip content into a path with less characters ("C:\install" is good choice instead of "C:\Documents and Settings\Administrator\My Documents\Downloads\RTC-Eclipse-Client-repo-3.0.1\im\repo").

Note that since 3.0.1 we have a "Tip" in the https://jazz.net/downloads/rational-team-concert/releases/3.0.1?p=allDownloads page to indicate that paths with more than 100 characters should be avoided.

This should be enough to correct the problem, if not, let me know.

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