Is it possible make cheet sheets searchable in RTC?
Hi,
Am looking into implmenting the cheat sheet function in RTC as a "known issues" area for related troubleshootin information.
Adding the cheat sheets is straightforward but can anyone tell me if it's possible to make them searchable?
For example if I have a known issue with permissions in RTC and want to search for similar issues is it possible to enter this in a search box and drill down into the cheat sheets to search for related known issues?
Thank you.
Am looking into implmenting the cheat sheet function in RTC as a "known issues" area for related troubleshootin information.
Adding the cheat sheets is straightforward but can anyone tell me if it's possible to make them searchable?
For example if I have a known issue with permissions in RTC and want to search for similar issues is it possible to enter this in a search box and drill down into the cheat sheets to search for related known issues?
Thank you.