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Any one with CQ connector knowledge...pls help


mehul Prajapati (18125554) | asked Jul 25 '11, 5:17 p.m.
CQ sync failing with below error, can anyone explain what it means ?

Incoming at 7/25/11 5:11:43 PM EDT
Error occurred:
java.lang.RuntimeException: com.ibm.team.interop.service.managers.clearquest.common.InteropException: Server error on the ClearQuest gateway - status 404

at com.ibm.team.interop.service.managers.clearquest.CQExternalManager.getState(CQExternalManager.java:1141)

at com.ibm.team.interop.service.managers.clearquest.CQExternalManager.getState(CQExternalManager.java:1090)

at sun.reflect.GeneratedMethodAccessor496.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:618)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

at $Proxy943.getState(Unknown Source)

at com.ibm.team.interop.service.internal.ExternalManagerProxy$4.run(ExternalManagerProxy.java:89)

at com.ibm.team.interop.service.internal.ExternalManagerProxy$4.run(ExternalManagerProxy.java:1)

at com.ibm.team.repository.service.internal.TransactionService$1.run(TransactionService.java:104)

at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:466)

at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:292)

at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:331)

at sun.reflect.GeneratedMethodAccessor63.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:618)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

at $Proxy21.withCurrentConnection(Unknown Source)

at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:288)

at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:244)

at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:79)

at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:68)

at sun.reflect.GeneratedMethodAccessor103.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:618)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

at $Proxy44.runInTransaction(Unknown Source)

at com.ibm.team.interop.service.internal.ExtensionServiceProxy.runReadOnly(ExtensionServiceProxy.java:36)

at com.ibm.team.interop.service.internal.ExternalManagerProxy.getState(ExternalManagerProxy.java:87)

at com.ibm.team.interop.service.internal.InteropService.doSynchronizeIncoming(InteropService.java:3547)

at com.ibm.team.interop.service.internal.InteropService.processIncoming(InteropService.java:2161)

at sun.reflect.GeneratedMethodAccessor490.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:618)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

at $Proxy199.processIncoming(Unknown Source)

at com.ibm.team.interop.service.internal.ProxySyncTask.processRequest(ProxySyncTask.java:431)

at com.ibm.team.interop.service.internal.ProxySyncTask.processRequestQueue(ProxySyncTask.java:389)

at com.ibm.team.interop.service.internal.ProxySyncTask.transactionSucceeded(ProxySyncTask.java:258)

at sun.reflect.GeneratedMethodAccessor329.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:618)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)

at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

at $Proxy201.transactionSucceeded(Unknown Source)

at com.ibm.team.repository.service.internal.AsynchronousTaskSchedulerService$2.transactionSucceeded(AsynchronousTaskSchedulerService.java:548)

at com.ibm.team.repository.service.internal.AsynchronousTaskSchedulerService$2.executeTask(AsynchronousTaskSchedulerService.java:556)

at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:118)

at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:92)

at java.lang.Thread.run(Thread.java:811)

Caused by: com.ibm.team.interop.service.managers.clearquest.common.InteropException: Server error on the ClearQuest gateway - status 404

at com.ibm.team.interop.service.managers.clearquest.internal.InteropClient.executeOperation(InteropClient.java:137)

at com.ibm.team.interop.service.managers.clearquest.internal.InteropClient.retrieve(InteropClient.java:353)

at com.ibm.team.interop.service.managers.clearquest.CQExternalManager.getState(CQExternalManager.java:1101)

... 58 more

5 answers



permanent link
Lorelei Ngooi (1.5k22) | answered Jul 25 '11, 8:27 p.m.
JAZZ DEVELOPER
This error means there was a problem with the Jazz server communicating with the CQ gateway. Assuming the CQ gateway has successfully started, I would verify that the CQ gateway url listed in the connection info field in the external repository connection is correct. If that is correct, then paste the url in a browser on the machine that is hosting the Jazz server to make sure the machines can communicate with one another.

Regarding your other posts, another developer will look into it.

permanent link
mehul Prajapati (18125554) | answered Jul 26 '11, 11:34 a.m.
Hi The cq connector url seems to be correct visually
http://192.168.30.41:8081/InteropGateway but when i give the same uri link on web page it did not work. So i changed it to http://localhost:8081/cqconnector/gateway which works on web.

stopped the gateway and restarted again. submitted new record still same error. tried manual resync too

permanent link
Lorelei Ngooi (1.5k22) | answered Jul 26 '11, 11:39 a.m.
JAZZ DEVELOPER
What version of the CQ Synchronizer are you using? The url for the CQ gateway should be http://<hostname>:8081/cqconnector/gateway.

permanent link
mehul Prajapati (18125554) | answered Jul 26 '11, 2:11 p.m.
I am using 2.0.0.1 version

i tried with that too http://192.168.30.41:8081/cqconnector/gateway it did not work.

permanent link
mehul Prajapati (18125554) | answered Jul 26 '11, 4:46 p.m.
Finally it worked. don't know what the real issue was though.

from http://localhost:<port>/cqconnector/setup web link did a
"Reset Gateway" and everything started working

http://192.168.30.41:8081/cqconnector/setup

Below is the link followed

http://publib.boulder.ibm.com/infocenter/rtc/v2r0m0/index.jsp?topic=/com.ibm.team.connector.cq.doc/topics/c_rtc_and_cq.html

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