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failed to register RTRT Adaptor with RQM server !!!!


preeti gupta (162) | asked Jul 21 '11, 7:43 a.m.
hi all,

I am using RQM 3.0.1 and RTRT 7.5. I am trying to integrate both the tools and while using RTRT Adaptor for RQM, I am getting following errors:

Enter the connection information to access the Rational Quality Manager server
Usually the server URL looks like https://hostname:9443/jazz
Server URL: https://196.167.5.1:9443/qm
Login: windows
Password: windows
Enter adapter name (default is : TestRT on windows-test) TestRT on windows-t
est
Rational Test RealTime adapter failed to register with the Rational Quality Mana
ger server: com.ibm.rqm.adapter.library.data.AdapterException: Failed to retriev
e adapter information
Press any key to continue. .

Can somebody help me in resolving this error????

5 answers



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Pramod Chandoria (2.1k11220) | answered Jul 21 '11, 2:35 p.m.
JAZZ DEVELOPER
Hi Preeti,
Can you please check what is the public URI set for the jazz server. It is normally. In case you are not using public URI, server will redirect adapter connection request based on public URI. Normally it is based on server name and domain name. So I will suggest you to replace IP address in https://196.167.5.1:9443/qm
with the actual server name specified in the public uri.

Let us know if that does not help

-|- Pramod Chandoria

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preeti gupta (162) | answered Jul 22 '11, 12:22 a.m.
Hi Pramod,

Thanks for your help, but we had already tried the server name and domain name in public URI of Jazz server, but still it is not working...

It is showing the same error.

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Pramod Chandoria (2.1k11220) | answered Jul 22 '11, 1:02 a.m.
JAZZ DEVELOPER
Preeti,
I am not sure what is the release date of RTRT 7.5. But sounds it is not recent. With RQM 3.0.1 where context root is qm, old adapter may not work except RQM continue to use old jazz context root. I will need to check with RTRT team for more details.

-|- Pramod Chandoria

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Pramod Chandoria (2.1k11220) | answered Jul 22 '11, 9:50 a.m.
JAZZ DEVELOPER
Hi Preeti,
Check this url
http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.jazz.install.doc/topics/c_upgrade_rqm_overview.html

It says
Minimum version requirements for test tool adapters

The minimum versions required for the test tool adapters are as follows:

* Rational AppScan Enterprise Edition 8.0
* Rational Functional Tester 8.2
* Rational Performance Tester 8.2
* Rational Service Tester 8.2
* Rational Test Real Time 7.5.0.4
* Rational Robot 7.0.3.4

-|- Pramod Chandoria

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preeti gupta (162) | answered Jul 24 '11, 7:35 a.m.
Hi Pramod

Thanks a lot.

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